Sales Manager

SupplyOne, Inc.; Westwood (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

SupplyOne, Inc. is seeking a Sales Manager to drive sustainable growth and excellence by leading sales operations and integrating post-acquisition culture across the Newark division.

You will strengthen customer relationships and align with plant operations and regional leadership to ensure profitable growth and seamless service delivery. The role requires leadership, pricing strategy expertise, and a track record in corrugated packaging.

Qualifications

• Bachelor's degree or equivalent work experience in business/sales/marketing.
• Experience in contract negotiations, pricing strategies, and customer relationship management.
• Proven track record in corrugated box/packaging industry with full sales-cycle experience.
• Understanding of production workflows, capacity planning, and operational efficiency.
• Experience leading sales operations and cross-functional teams in manufacturing or packaging.

Responsibilities

• Lead sales operations for the division and drive growth.
• Collaborate with leadership to identify and execute growth opportunities.
• Champion post-acquisition cultural integration and align with SupplyOne values.
• Partner with plant management on demand, capacity, and service delivery.
• Manage and develop the sales and customer service teams, fostering a service-focused culture.
• Direct high-profile customer negotiations across multiple sectors and manage RFQ processes.

Skills

Sales leadership

Contract negotiations

Pricing strategies

Customer relationship management

Team development

Education

Bachelor's degree in Business, Sales, Marketing, or related field

Tools

ERP/MRP systems

Microsoft Office

Job description

Mission of the Role (What you’ll be doing):

The Sales Manager is responsible for driving sustainable business growth and operational excellence at SupplyOne by leading sales operations, integrating post-acquisition culture, and strengthening customer relationships in the corrugated packaging industry. This role serves as a bridge between regional leadership, plant operations, and customers, ensuring strategic alignment, profitable growth, and seamless service delivery. By developing high-performing teams, optimizing pricing strategies, and navigating market dynamics, the Sales Manager champions SupplyOne's values while positioning the Newark division as a leader in customer-focused, value-added packaging solutions.

Key Responsibilities

• Lead sales operations for the division, achieving significant business growth through strategic leadership and operational improvements
• Collaborate with the Northeast president and regional leadership to identify and execute growth opportunities across the SupplyOne organization
• Champion cultural integration post-acquisition, embedding SupplyOne values into daily operations
• Partner with plant management to develop and implement strategies that support evolving customer demand and plant improvements
• Manage and develop the sales team and customer service team, ensuring a service-focused culture
• Direct customer negotiations for high-profile accounts across food and beverage, healthcare, consumer products, retail, and manufacturing sectors
• Oversee RFQ processes from initiation to contract finalization, including pricing strategy and implementation
• Manage talent development for new sales hires, emphasizing speed-to-market and responsiveness
• Lead escalation resolution for customer service issues beyond sales representative scope
• Administer price adjustments during linerboard market changes and communicate effectively with internal teams and customers
• Coordinate production and capacity strategies to ensure uninterrupted service to key customers, even during downtime
• Set daily performance tone by modeling and reinforcing core company values

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Qualifications (What you’ll need to be successful):

• Bachelor's degree in Business, Sales, Marketing, or related field (or equivalent work experience).
• Experience in contract negotiations, pricing strategies, and customer relationship management.
• Proven track record of success in the corrugated box/packaging industry with demonstrated ability to navigate the full sales cycle.
• Strong understanding of production workflows, capacity planning, and operational efficiency.
• Demonstrated success in developing and executing strategies that drive business growth and cultural integration.
• Proficiency in Microsoft Office Suite, ERP/MRP systems, and industry-specific software.

Preferred Qualifications (Bonus!):

• Familiarity with large-scale acquisition integrations and change management.
• Knowledge of market pricing trends, especially linerboard and related materials.
• Strong network of contacts within food & beverage, healthcare, consumer products, or manufacturing sectors.
• Previous leadership experience managing sales teams.
• Proven track record of leading sales operations and cross-functional teams in a manufacturing or packaging environment.