Sales Manager

Ultipro; Waterbury (CT); On-site; USD 48,000 - 109,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid holidays

401(k) with Employer Match

Paid time off

Medical benefits

Dental benefits

Vision benefits

Job summary

Courtyard by Marriott Waterbury Downtown in Waterbury, CT is seeking a Sales Manager to drive hotel sales and revenue growth. The role requires building relationships with corporate and travel-industry accounts and coordinating with multiple departments to deliver a superior guest experience.

The ideal candidate will have 3+ years in hotel sales/marketing, 1+ year in a sales management role, and a proven track record in sales.

Qualifications

• 3+ years of work experience in hotel sales/marketing.
• 1+ years of work experience in a Sales management position.
• 1+ years of work experience with the brand.
• Proven successful track record in sales.
• Must have a valid Driver License and own transportation.
• Occasional local travel; potential national travel for meetings.

Responsibilities

• Solicit, negotiate and book new and repeat business to maximize room revenue.
• Develop and implement a sales plan and monitor results against budget.
• Coordinate customer specs with other departments and respond to issues promptly.
• Analyze market trends and competition to shape plans and programs.
• Manage department operations in line with company policies.
• Maintain accurate records, attend trade shows, and conduct property tours.
• Support special projects and participate in committees as assigned.
• Other duties as assigned by management.

Skills

Negotiation

Sales planning

Relationship building

Market analysis

MS Excel

Communication skills

Team collaboration

Education

Undergraduate degree in business/hospitality/related field

Bachelor of Arts in Hospitality and Resort Management

High School Diploma / GED

Driver's License

Tools

Salespro

Fosse

Marsha

OnQ

Opera

Job description

Courtyard by Marriott Waterbury Downtown
63 Grand Street
Waterbury, CT 06702, USA

• On-site
• Salary Range : $48,276.80 USD to $108,622.80 USD
• Pay or shift range: $55,000 USD to $65,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Hospitality
• Full-Time
• Requisition # SALES003396

Description

At Moody, we believe that people are the most important ingredient of any business. It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible.

The Courtyard by Marriott Waterbury Downtown , managed by Moody National Management LP is currently looking for a Sales Manager to join our team.

All associates are offered competitive pay, flexible scheduling opportunities, paid holidays and 401(k) with Employer Match. Full-time associates also enjoy paid time off and comprehensive benefits (including medical, dental, and vision).

Essential Functions

• Solicit, negotiate and book new and repeat business through various efforts, including outside sales calls, telemarketing, mailings, referrals, networking, etc. to maximize room revenue; develop relationships with corporate, business, travel industry, community organizations, professional associations, media, etc. to identify potential clients and increase market share.
• Develop and implement a sales plan for the hotel; contribute to the development of a sales/marketing budget and monitor actual results against budget goals.
• Notify/coordinate customer specifications with other departments and quickly, efficiently respond to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects.
• Survey, review and analyze competition, market trends, as well as customer needs and comments to develop new plans and programs and determine the potency of current plans and programs; conduct internet prospecting.
• Implement Company/Brand programs and manage the operations of the department in a manner consistent with the Company’s policies and procedures.
• Maintain accurate, legible records and files to provide group histories, rooming lists, group blocks, drop dates, and Banquet Event orders.
• Participate in trade shows and community and professional organizations to maintain high visibility for the hotel and enhance revenue opportunities; conduct property tours.
• Complete special projects and participate in task forces and committees as assigned.
• Other duties as assigned by management.

Supervisory Responsibility

Job Specifications

• Solid working knowledge of revenue management concepts and techniques.
• Extensive knowledge of brand’s frequent guest program, brand and hotel web site and both local and national negotiated corporate accounts.
• Knowledege of brand systems such as Salespro, Fosse, Marsha, OnQ, and Opra
• Excellent interpersonal, analytical, written and verbal communicating, and negotiation skills.
• Ability to work independently, with minimum direction, as well as interface effectively with all levels of management and maintain effective communication with corporate management.
• Intermediate proficiency with MS Office products, especially Excel, Word, Outlook.
• Good management/supervisory skills.
• Excellent command of the English language; second language proficiency desirable.
• Excellent time management skills and ability to multi-task and prioritize work
• Exceptional problem solving skills
• Ability to maintain customer focus
• Excellent organizational and planning skills
• Ability to work well in a team environment
• Ability to follow corporate standards and procedures

Experience and Education Requirements

• Undergraduate degree in business, hospitality, or related field or equivalent combination of education &experience.
• 3+ years of work experience in hotel sales/marketing
• 1+ years of work experience in a Sales management position
• 1+ years of work experience with the brand
• Proven successful track record is a sales position.
• Must have a valid Driver License and own transportation.
• Any additional training required by manager.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Local travel required weekly; national travel may be required on an annual basis to attend corporate or functional meetings.
• Work days and work hours may vary depending on property needs.
• This position works indoors.

Qualifications

Education

Required

High School Diploma / GED or better.

Preferred

Bachelor of Arts or better in Hospitality and Resort Management.

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.