Sales Manager

Constellar Group Pte Ltd; Washington (District of Columbia); In loco; USD 80.000 - 120.000; Tempo pieno

Descrizione del lavoro

Constellar Group Pte Ltd is seeking a Sales Manager to drive revenue by growing an existing client portfolio and securing new business opportunities. You will lead the sales lifecycle from prospecting to contract negotiations and post-event relationship management, ensuring client satisfaction throughout the process.

You will collaborate with Event Management Services and Operations, maintain CRM records, and monitor market trends to identify growth opportunities.

Competenze

• Bachelor's Degree or Diploma in Business, Marketing, Hospitality, Events Management, or a related discipline.
• Minimum 5 years of experience in Sales, Business Development, Account Management, or Venue/Events Sales.
• Experience in the MICE, events, exhibitions, or venue management industry will be advantageous.
• Experience managing key accounts and developing long-term client relationships.
• Proficiency in Microsoft Office applications and CRM systems.
• Willingness to travel for client meetings and work flexible hours, including evenings and weekends, when required.

Mansioni

• Manage and grow a portfolio of existing client accounts to achieve revenue and retention targets.
• Identify, develop, and secure new business opportunities to expand market share and drive revenue growth.
• Build and maintain a strong sales pipeline through proactive prospecting, networking, referrals, and relationship management.
• Develop and deliver customised sales proposals, presentations, and venue solutions that address client needs.
• Lead commercial discussions, contract negotiations, and business reviews with clients.
• Serve as the primary point of contact throughout the sales and event lifecycle, ensuring a seamless customer experience.
• Collaborate with internal stakeholders to ensure successful event delivery and client satisfaction.
• Maintain accurate sales forecasts, pipeline updates, customer records, and activity reports within the CRM system.
• Monitor market trends, competitor activities, and customer insights to identify growth opportunities.
• Ensure compliance with company policies, contractual obligations, and sales governance requirements.
• Undertake other duties assigned by the Reporting Officer from time to time.

Conoscenze

Sales experience

Account management

Negotiation

CRM proficiency

Formazione

Bachelor's Degree or Diploma in Business, Marketing, Hospitality, Events Management, or a related discipline

Strumenti

CRM systems

Microsoft Office

Descrizione del lavoro

The Sales Manager is responsible for driving revenue growth through the development of new business opportunities and the effective management of existing client accounts. Acting as a trusted advisor to clients, the role focuses on understanding business objectives, identifying event and venue requirements, and delivering tailored solutions that maximise value and customer satisfaction.

Working collaboratively with internal stakeholders including Event Management Services and Operations, the Sales Manager oversees the full sales lifecycle from lead generation and opportunity qualification through contract negotiation, event delivery, and post-event relationship management.

Approximately 70% of the role is dedicated to managing and growing an assigned portfolio of existing accounts, while 30% focuses on business development and securing new revenue opportunities.

• Manage and grow a portfolio of existing client accounts to achieve revenue and retention targets.

• Identify, develop, and secure new business opportunities to expand market share and drive revenue growth.

• Build and maintain a strong sales pipeline through proactive prospecting, networking, referrals, and relationship management.

• Develop and deliver customised sales proposals, presentations, and venue solutions that address client needs.

• Lead commercial discussions, contract negotiations, and business reviews with clients.

• Serve as the primary point of contact throughout the sales and event lifecycle, ensuring a seamless customer experience.

• Collaborate with internal stakeholders to ensure successful event delivery and client satisfaction.

• Maintain accurate sales forecasts, pipeline updates, customer records, and activity reports within the CRM system.

• Monitor market trends, competitor activities, and customer insights to identify growth opportunities.

• Ensure compliance with company policies, contractual obligations, and sales governance requirements.

• Undertake other duties assigned by the Reporting Officer from time to time.

Qualifications

• Bachelor's Degree or Diploma in Business, Marketing, Hospitality, Events Management, or a related discipline.

• Minimum 5 years of experience in Sales, Business Development, Account Management, or Venue/Events Sales, with a proven track record of achieving sales targets.

• Experience in the MICE, events, exhibitions, or venue management industry will be advantageous.

• Experience managing key accounts and developing long-term client relationships.

• Proficiency in Microsoft Office applications and CRM systems.

• Willingness to travel for client meetings and work flexible hours, including evenings and weekends, when required.