First Line Technologyis focused on preserving lives and preventing harm by advancing innovative, lifesaving solutions for mission-critical environments.Ourproductsandtrainingsare tried, tested, and proven bymilitary, first responder,healthcare,and industrial users. As First Linetargetscontinuedgrowth, we are seeking a driven, mission-orientedSalesManagertobuild a high-powered, profitable, and predictablesales engine.This is auniqueopportunity tojoin apurpose-driven team with substantial market potential.First Linehas already invested ininnovativeproducts, training,and thought leadership content. What we need is you:the right person tolead a consistent, well-coached, quota-beating team.
TheSalesManageris part of the revenue team responsible for the successful marketing, sales, andtrainingof the First Line Technology solution portfolio. Thisisacoachingand executionrole,responsible fordriving sales performance, expanding sales in B2G and B2B markets,andmaintaininga robustsales pipeline.The Sales Manager willhave leadership, management, and accountability responsibility foraremoteteam of six sales representatives and two customer service representatives.
Core Competencies:
- Drivingrevenue growth and profitability byequippingsellersto navigatecomplex,multi-stakeholder sales cycles
- Executing the go-to-market strategy across B2G (business-to-government) and B2B (business-to-business) markets
- Enhancingsales teamperformancebyestablishingregular coaching rhythms, conducting pipelineand opportunityreviews,andparticipatinginjoint sales calls
- Maintaining and managing a healthy, well-balanced sales pipeline
- Leading and managing the sales teamand holdingteam membersaccountable to quotas and KPIs
Additional Responsibilities:
- Increase average deal size byidentifyingand pursuing larger opportunities, bundlingsolutions with training, and selling higher in the value chain
- Grow the share ofrecurring revenueby offering multi-year supplyandtraining contracts
- Ensure sellers consistently generate, qualify, advance, and close opportunitiesin their pipelines
- Guide sellers onpricing and deal structuring that will hit margin and revenue targets
- Keep opportunities fromgetting stuck byidentifyingandremoving roadblocks,participatingin sales calls, and ensuringsolution alignment with prospect needs
- Promote strong sales behaviorbyimplementing and sustaining consultative sales methodologies
- Own team performance metrics like pipeline coverage,leadconversion rates,win rates, outreachactivity, and individual performance
- Recruit andretainsales talent, hiring newsellersas the team grows and building onboarding toramp up new sellers quickly
- Conduct sales training to provide asales framework for the team tooperatein including sales process, sales skills, sales philosophy, and sales language
- Ensure sellers are equipped with the resources they need for success
- Assistwith revenue forecasting andbudget accountability
- Track trends across First Line markets toidentifynew opportunities
- Maintainaccurateaccount recordsand renewal datesin the company CRM
- Represent First Line at events including trade shows, conferences, and trainings
- Coordinate withmarketing,customer success,and technical teamsto multiply growth efforts
- Communicate with internal team members to provide a smooth customer experience
- Provide market feedback and competitive intelligencethat informs product and company strategy
Qualifications:
- Bachelor’s degreerequired;fields such asbusiness, marketing,management, or similar
- 5+ years ofsales management experience, ideally in B2G and B2B environments
- Demonstratedtrack recordof coaching a sales team to measurably improved performance, including win rate, deal size, and/or quota attainment
- Comfortable managing complex, multi-stakeholder dealsand contracting/procurement processesutilizingcontract vehicles, RFPs, and distributors/resellers
- Experience owning ongoing customer relationships built around repeat purchasing
- Excellent communication and interpersonal skills, with the ability to adapt to changing situations and work collaboratively with diverse personalitiesandtopresent credibly to bothtechnical and non-technical audiences
- Abilityto learn, differentiate, anddemonstrateFirst Line’s solution portfolio
- Proficient in the use of CRM tools forrelationship and record managementand basic reporting
- Strong analytical and problem-solving skills, with a proactive approach toidentifyingopportunities for growth
- Self-motivated, results-oriented, and able to thrive in a fast-paced environment
- Coachable personalitywith desire for continued personal and professional improvement
- Willingnessto travel (25-50%) as needed to meet with customers, support reps,and attend events
- Experience sellingthreat/hazardmitigation, consequence management, and CBRNsolutions and training a plus
- Familiarity with SPIN Selling, Strategic Selling with Perspective, Counselor Salesperson, or similar methodologies a plus
- Familiarity with the Entrepreneurial Operating System (EOS)a plus
What We Offer:
- Competitive salary and bonus structure; salary range listed is a combination of base salary and incentives based on performance
- Benefits package which includes health insurance, 401(k) match, gym reimbursement, PTO
- Opportunity to work within a dynamic and supportive environment
- The chance to work withcutting-edgetechnology and make a tangible difference in the lives ofpeople and communities
- Personal development plan and support