Sales Manager

loewshotels; Tucson (AZ); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Training & development

Tuition reimbursement

Pet insurance

Team member rates

Complimentary meals

Golf discount

Volunteer opportunities

Job summary

Loews Ventana Canyon Resort in Tucson, AZ seeks a motivated Sales Manager to drive revenue growth and strengthen client partnerships. You will develop strategic sales initiatives, build a dedicated account base, and collaborate across departments to enhance the guest experience and achieve property revenue goals.

The role emphasizes relationship building, proactive outreach, and delivering exceptional service in a luxury resort environment. Military veterans and spouses are encouraged to apply.

Qualifications

• Two years of sales experience in hospitality or related field with a proven track record of meeting or exceeding sales goals.
• Experience developing and maintaining client relationships and executing sales strategies across multiple market segments.
• Strong interpersonal and communication skills to build credible client relationships and collaborate with hotel leadership.

Responsibilities

• Develop and implement Sales Strategy & Account Management for assigned market segments.
• Create and pursue action plans through calls, direct mail, and site visits.
• Build an account base aligned with property revenue goals set by the Director of Sales.
• Consistently meet or exceed annual sales objectives.
• Foster client relationships; respond promptly to inquiries and follow up on leads.
• Pursue and manage all leads to maximize business conversion.
• Monitor competitors to support Loews Hotels positioning.
• Submit weekly/monthly sales reports to the Director of Sales with progress and opportunities.
• Collaborate with department leaders to align sales initiatives with hotel goals and brand standards.
• Maintain ethics and confidentiality while representing Loews Hotels.

Skills

Effective Communicator

Results Oriented

Problem Solver

Organized Multitasker

Collaborative Team Player

Job description

Recognized as an AZ Central Top Workplace, Loews Ventana Canyon Resort offers careers at a luxury resort in Tucson's Catalina Foothills. Team members create memorable stays for guests seeking relaxation and adventure across 398 guest rooms, five dining outlets, spa, recreation, and event spaces.

Who We Are :

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks & more
• Complimentary meals in Team Member Café while working
• Golf discount at The Lodge at Ventana Canyon
• Community volunteer opportunities

Benefits are subject to eligibility and may vary by position

What We're Looking For :

We're seeking a motivated and relationship-focused Sales Manager to help drive revenue growth and elevate the guest experience at Loews Hotels. In this role, you will build meaningful client partnerships, execute strategic sales initiatives, and contribute to the achievement of property revenue goals through proactive outreach and collaboration. This position is ideal for a hospitality professional who thrives on connection, results, and delivering exceptional service.

Who You Are :

• Effective Communicator : You clearly convey ideas and build strong, credible relationships with clients, peers, and hotel leadership.
• Results-Oriented Professional : You are driven to meet and exceed sales goals while maintaining a focus on long-term revenue growth.
• Practical Problem Solver : You identify challenges quickly and implement thoughtful solutions that enhance client satisfaction and efficiency.
• Organized Multitasker : You manage multiple priorities with precision, maintaining accurate records and follow-through on all sales activities.
• Collaborative Team Player : You work seamlessly across departments, supporting shared goals and contributing to a positive team environment.

Veterans and military spouses are encouraged to apply.

What You'll Do :

• Sales Strategy & Account Management
• Implement strategic action plans for assigned market segments through targeted outreach, including calls, direct mail, and personal sales visits.
• Develop and maintain a dedicated account base aligned with hotel revenue objectives established by the Director of Sales.
• Consistently meet or exceed annual sales goals outlined in performance objectives.
• Client Relationship Development
• Build and sustain strong relationships with clients and prospects by responding promptly to inquiries and following up proactively on leads.
• Address all client correspondence and requests in a timely, professional manner, ensuring high levels of service and satisfaction.
• Diligently pursue and manage all assigned sales leads to maximize business conversion.
• Market Intelligence & Reporting
• Monitor local and national competitors to support effective positioning of Loews Hotels within the marketplace.
• Prepare and submit detailed weekly and monthly sales reports to the Director of Sales, highlighting activity, progress, and opportunities.
• Collaboration, Compliance & Brand Representation
• Partner with department leaders to align sales initiatives with operational goals and enhance the overall guest experience.
• Uphold company ethics, confidentiality standards, and brand expectations while representing Loews Hotels professionally at all times.
• Stay current on hotel policies, procedures, and industry developments to ensure compliance and effectiveness in all sales activities.
• Perform additional duties as assigned in support of overall hotel and commercial objectives.
• Other Responsibilities
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Your Qualifications Include :

• Minimum of two years of sales experience in the hospitality industry or a related field, with demonstrated success meeting or exceeding sales goals.
• Experience developing and maintaining client relationships and executing sales strategies across multiple market segments.
• Strong