Sales Manager

Folkes Home Services; Town of Fishkill (NY); On-site; USD 125,000 - 175,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(K) with Company Match

Company-Paid Long-Term Disability &amp

Company-Paid Life Insurance

Voluntary Short-Term Disability & 

Paid Time Off

Job summary

Folkes Home Services is seeking a Sales Manager (Residential) to lead and develop a high-performing sales team while driving revenue growth and market expansion. You will oversee sales strategy, performance, and business development to ensure homeowners receive exceptional service and customized comfort solutions.

Ideal candidates bring 3+ years HVAC experience, strong product knowledge, and a proven track record in hitting targets.

Qualifications

• 3+ years of HVAC experience.
• Strong knowledge of HVAC systems, products, and services.
• Leadership experience preferred.
• Proven track record of revenue growth and sales targets.
• Experience with CRM systems and sales reporting tools.
• Excellent leadership, coaching, and team-building skills.

Responsibilities

• Drive residential sales growth by developing new business opportunities, generating referrals, and expanding relationships with homeowners, property managers, and community partners
• Build and maintain strong customer relationships, ensuring a high level of satisfaction, retention and repeat business.
• Conduct in-home consultations and sales negotiations to deliver customized home services solutions.
• Lead sales performance through ongoing coaching, performance evaluations, and incentive programs designed to exceed revenue goals.
• Monitor market trends, competitor activity, and customer needs to identify opportunities for growth and market expansion.
• Analyze sales metrics, forecasts, and KPIs to drive strategic decision-making and improve team performance.
• Collaborate with installation, service, and operations teams to ensure an exceptional customer experience from sale through project completion.
• Resolve customer concerns and escalations promptly and professionally to protect customer satisfaction and company reputation.

Skills

HVAC knowledge

CRM systems

Leadership

Sales strategy

Negotiation

Presentation skills

Customer relationship management

Market analysis

Tools

CRM software

Sales reporting tools

Job description

Overview

Sales Manager (Residential)

We are seeking an experiencedSales Manager to lead, coach and develop a high-performing sales team while driving revenue growth and market expansion. The ideal candidate is a results-oriented leader with a proven track record in sales, team development and customer relationship management. This role is responsible for overseeing sales strategy, performance and business development efforts while ensuring homeowners receive exceptional service and customized comfort solutions.

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What You\'ll Do:

• Drive residential sales growth by developing new business opportunities, generating referrals, and expanding relationships with homeowners, property managers, and community partners


• Build and maintain strong customer relationships, ensuring a high level of satisfaction, retention and repeat business.


• Conduct in-home consultations and sales negotiations to deliver customized home services solutions


• Lead sales performance through ongoing coaching, performance evaluations, and incentive programs designed to exceed revenue goals

• Monitor market trends, competitor activity, and customer needs to identify opportunities for growth and market expansion


• Analyze sales metrics, forecasts, and KPIs to drive strategic decision-making and improve team performance


• Collaborate with installation, service, and operations teams to ensure an exceptional customer experience from sale through project completion


• Resolve customer concerns and escalations promptly and professionally to protect customer satisfaction and company reputation

What You\'ll Bring:

• 3+ years of HVAC experience


• Strong knowledge of HVAC systems, products, and services


• Leadership experience preferred


• Proven track record of achieving revenue growth and sales targets


• Experience with CRM systems and sales reporting tools


• Excellent leadership, coaching, and team-building skills


• Strong negotiation and closing abilities


• Effective communication and presentation skills


• Customer-focused with strong relationship-building capabilities


• Ability to analyze market data and develop strategic plans

Compensation & Details:

• Annual base salary ranges from $125,000 - $175,000, with additional earnings available through performance-based incentives or commissions (on-target earnings)

• Job Type:Full‑Time

What We Offer:

• Medical, Dental, and Vision Insurance:Affordable, comprehensive coverage


• 401(K) with Company Match:Plan for your future with confidence


• Company-Paid Long-Term Disability & Life Insurance:Security and peace of mind


• Voluntary Short-Term Disability & Life Insurance:Additional protection tailored to your needs


• Paid Time Off:Vacation, holidays, and sick time to support work-life balance

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Folkes Home ServicesMay conduct a preemployment background check and drug test, subject to applicable law.

Folkes Home Servicesis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted Max Pay Rate

USD $175,000.00/Yr.

Posted Min Pay Rate

USD $125,000.00/Yr.