Sales Manager

Fun Town RV; Surprise (AZ); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Medical coverage

Dental coverage

Vision coverage

Life insurance

401(k) match

Paid time off

Job summary

Fun Town RV in Surprise, AZ is seeking a Sales Manager to oversee daily sales team operations, manage leads, and drive dealership performance. You will coach staff, coordinate inventory processes, and collaborate across departments to meet goals.

The role requires a high school diploma (Bachelor’s preferred), 1–2 years of management or related RV sales experience, and proficiency with Motility, DealerTrack, CRM platforms, Excel and Google apps.

Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred.
• 1–2 years of related experience and/or management experience.
• Knowledge of RV sales operations desirable.
• Familiarity with CRM platforms and MS Office tools.
• Strong numerical skills including percentages, commissions, and discounts.
• Excellent verbal communication, leadership, and customer service abilities.

Responsibilities

• Sales Operations & Team Leadership: manage staff schedules, assign tasks, support quoting and deal structuring, and follow up on quotes to convert deals.
• Reporting & Administrative Oversight: reconcile daily sales reports, maintain CRM docs, desk deals in Motility/ VIN Solutions, coordinate with F&I.
• Inventory & Deal Management: monitor inventory, allocate showroom displays, appraise trade values, and monitor deal progress.
• Customer Service & Issue Resolution: handle Priority cases, maintain professional customer-first approach, participate in events.
• Compliance & Standards: adhere to aging policies, know locations, and operate on a 5.5-day schedule.

Skills

RV sales operations

Leadership

Customer service

Conflict resolution

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Motility

DealerTrack

700 Credit

Systems 2000

Microsoft Excel

Microsoft Word

Google applications

Job description

Founded in 2010, Fun Town RV (FTRV) has grown into Texas’s largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply!

Overview: The Sales Manager is responsible for overseeing the daily operations of the sales team, ensuring team goals are met, maintaining inventory processes, and facilitating excellent customer service. This position plays a critical role in coaching staff, managing leads, and collaborating closely with other departments to optimize dealership performance.

Key Responsibilities

Sales Operations & Team Leadership

• Maintain and manage sales staff schedules to ensure appropriate staffing levels.
• Assign daily tasks and monitor progress toward individual and team sales goals.
• Support sales staff with quoting and deal structuring.
• Follow up on prior quotes and act with urgency on pending deals to convert them into sales.

Reporting & Administrative Oversight

• Collaborate with GSM to reconcile daily sales reports.
• Ensure accurate CRM documentation of quotes, deals, and customer interactions.
• Desk deals accurately through Motility and VIN Solutions, ensuring compliance and completeness.
• Collaborate with the F&I department to finalize deals.

Inventory & Deal Management

• Monitor inventory, activate repair orders for unsaleable units, and ensure display readiness.
• Allocate inventory for showroom and lot displays in collaboration with GSM.
• Appraise trade values for customer quotes and monitor deal completion progress.

Customer Service & Issue Resolution

• Handle Urgent Priority Cases (UPC) and assist with resolving customer issues.
• Ensure a professional, customer-first approach throughout the sales process.
• Participate in trade shows and dealership promotional events.

Compliance & Standards

• Ensure adherence to inventory aging policies and red flag compliance.
• Maintain knowledge of inventory across all company locations.
• Work a 5.5-day schedule to align with dealership operations.

Requirements of the Position

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 1–2 years of related experience and/or management experience required.
• Knowledge of RV sales operations is highly desirable.
• Familiarity with CRM platforms, Motility, DealerTrack, 700 Credit, Systems 2000, Microsoft Excel, Word, and Google applications.
• Strong mathematical skills including percentages, commissions, and discounts.
• Excellent verbal communication, leadership, and customer service abilities.
• Strong conflict resolution, adaptability, and organizational judgment.

Supervisory Responsibilities

• Directly supervises 4 to 20 employees in the Sales Department.
• Carries out supervisory duties in alignment with company policies and applicable laws.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 10 lbs.
• Comfortable working in a dealership environment and walking lot inventory.

Benefits

• Competitive salary based on experience.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Holiday Savings Plan.
• Store discounts for employees.

Join Our Growing Team!

At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you’re ready to be part of a company that values hard work and dedication,

Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.