Sales Manager

Fun Town RV; Cabot (AR); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off and holidays

Store discounts for employees

Job summary

Fun Town RV in Cabot, Arkansas is seeking a dynamic Sales Manager to oversee the daily operations of the sales team. This role involves coaching staff, managing leads, and ensuring excellent customer service while meeting team goals.

The ideal candidate will have strong sales operations knowledge, CRM familiarity, and 1-2 years of management experience. Benefits include competitive salary, medical coverage, and 401(k) with company match.

Qualifications

• 1–2 years of related management experience required.
• Knowledge of RV sales operations is highly desirable.
• Excellent verbal communication skills and leadership abilities.

Responsibilities

• Oversee daily operations of the sales team.
• Maintain inventory processes and ensure team goals are met.
• Facilitate excellent customer service and manage leads.

Skills

CRM platforms

Sales operations

Mathematical skills

Leadership

Customer service

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Motility

DealerTrack

Microsoft Excel

Google applications

Job description

Founded in 2010, Fun Town RV (FTRV) has grown into Texas’s largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply!

Overview

The Sales Manager is responsible for overseeing the daily operations of the sales team, ensuring team goals are met, maintaining inventory processes, and facilitating excellent customer service. This position plays a critical role in coaching staff, managing leads, and collaborating closely with other departments to optimize dealership performance.

Sales Operations & Team Leadership

• Maintain and manage sales staff schedules to ensure appropriate staffing levels.
• Assign daily tasks and monitor progress toward individual and team sales goals.
• Support sales staff with quoting and deal structuring.
• Follow up on prior quotes and act with urgency on pending deals to convert them into sales.

Reporting & Administrative Oversight

• Collaborate with GSM to reconcile daily sales reports.
• Ensure accurate CRM documentation of quotes, deals, and customer interactions.
• Desk deals accurately through Motility and VIN Solutions, ensuring compliance and completeness.
• Collaborate with the F&I department to finalize deals.

Inventory & Deal Management

• Monitor inventory, activate repair orders for unsaleable units, and ensure display readiness.
• Allocate inventory for showroom and lot displays in collaboration with GSM.
• Appraise trade values for customer quotes and monitor deal completion progress.

Customer Service & Issue Resolution

• Handle Urgent Priority Cases (UPC) and assist with resolving customer issues.
• Ensure a professional, customer-first approach throughout the sales process.
• Participate in trade shows and dealership promotional events.

Compliance & Standards

• Ensure adherence to inventory aging policies and red flag compliance.
• Maintain knowledge of inventory across all company locations.
• Work a 5.5-day schedule to align with dealership operations.

Requirements of the Position

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 1–2 years of related experience and/or management experience required.
• Knowledge of RV sales operations is highly desirable.
• Familiarity with CRM platforms, Motility, DealerTrack, 700 Credit, Systems 2000, Microsoft Excel, Word, and Google applications.
• Strong mathematical skills including percentages, commissions, and discounts.
• Excellent verbal communication, leadership, and customer service abilities.
• Strong conflict resolution, adaptability, and organizational judgment.

Supervisory Responsibilities

• Directly supervises 4 to 20 employees in the Sales Department.
• Carries out supervisory duties in alignment with company policies and applicable laws.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 10 lbs.
• Comfortable working in a dealership environment and walking lot inventory.

Benefits

• Competitive salary based on experience.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Holiday Savings Plan.
• Store discounts for employees.

Join Our Growing Team!

Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.