Sales Manager

hriproperties; Shreveport (LA); On-site; USD 52,000 - 86,000; Full time

Job summary

HRi Properties in Shreveport is seeking a Sales Manager responsible for selling guestrooms to designated market segments and supporting the sales team in achieving budgeted revenue and occupancy targets. You will pursue new business, coordinate site inspections, and maintain accurate records to maximize hotel performance.

The role requires 2+ years' sales experience, strong communication and negotiation skills, and the ability to respond to customer needs in a fast-paced hospitality environment.

Qualifications

• College degree or high school diploma with related experience.
• Minimum 2+ years of sales experience.
• Must read, write, and understand English.
• Excellent verbal and written communication, including presentations.
• Strong negotiation and lead-generation abilities.
• Strong organizational skills for multitasking in a fast-paced environment.
• Proficient in Microsoft Office and related software.
• Team player with customer-service focus.

Responsibilities

• Assist sales team in achieving and exceeding budgeted goals in guestroom revenue, profit and occupancy.
• Communicate with Directors to review opportunities that impact revenue goals.
• Conduct weekly sales calls to existing and new accounts and develop new business.
• Build relationships with accounts to enable future bookings and represent the hotel.
• Travel locally to promote the hotel and review competition.
• Generate leads via internet searches, emails, referrals, and events.
• Arrange site inspections for new accounts and maintain sales records.
• Respond to sales inquiries within 24 business hours.
• Negotiate sales contracts and support contracts setup as required.
• Analyze market trends and develop strategies to maximize occupancy and ADR.

Skills

Sales experience

Communication skills

Negotiation skills

Organization skills

Team player

Customer service focus

Presentation skills

Education

College degree or high school diploma with related experience

Tools

Microsoft Office

Delphi

Job description

313 rooms | 1,900 sq. ft. meeting/event space

Amenities: rooftop pool with panoramic views, whirlpool, 24-hour fitness center, three on-site restaurants, airport shuttle.

Conveniently located next to the Shreveport Convention Center, just two blocks from the Red River and a mile from the Louisiana Boardwalk. With nearby offices, including Capital One, Shaw Industries, and Chesapeake Energy, this property offers an ideal environment for hospitality professionals focused on business and event-driven operations.

JOB SUMMARY

The Sales Manager has overall responsibility for selling guestrooms for an assigned market segment(s). The Sales Manager will assist the sales team in meeting or exceeding the hotel's budgeted financial targets. The Sales Manager is also responsible for meeting assigned monthly sales goals.

MINIMUM REQUIREMENTS

• College degree or High School Diploma with related experience
• Previous sales experience minimum 2+years' experience
• Must be able to read, write, and understand English
• Excellent verbal and written communication skills including leading and participating in formal presentations
• Strong negotiation skills as well as the ability to cultivate leads, build relations, and close the deal
• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
• Strong computer skills. Microsoft Office, Delphi, other programs as it pertains to this position
• Ability to work as part of a team
• Strong desire to deliver high quality of customer service
• Detail oriented and organized as it pertains to accuracy and efficiency
• Good personnel and management and organizational skills

JOB DUTIES

• Assist sales team in achieving and exceeding budgeted goals in guestroom revenue, profit and occupancy for the total hotel
• Effectively communicate with Director of Sales and/or Director of Revenue to review opportunities that impact revenue goals
• Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s)
• Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.
• Travel locally to conduct outside calls, promote the hotel and review competition reader boards to develop leads
• Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.
• Arrange site inspections of the hotel for new accounts
• Maintain accurate sales records in the hotel sales system to provide complete history, ensure future and current quality of service and enhance future prospects
• Respond to all sales inquiries within 24 business hours
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
• Responsible for negotiating sales contracts and the implementation and set up as required
• Analyze historical, current and future hotel/market trends and develop strategies to maximize occupancy and average rate of hotel through creative and selective selling
• Assist in the development of the annual budget and quarterly owner reviews
• Participate in management meetings to discuss budget, forecast and rate
• Partner with operations team to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction
• Participate in hotel weekly staff meeting, if applicable
• Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening and/or weekend hours
• Other duties as assigned

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.