Sales Manager

La-Z-Boy Incorporated; Sharon (OH); On-site; USD 10,000 - 90,000; Full time

Job summary

A leading company is seeking a Sales Manager to drive sales growth and lead a high-performing team. This role involves achieving revenue targets, enhancing customer experiences, and upholding brand values. Candidates should have retail experience and strong interpersonal skills.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401k with match

Paid Holidays

Vacation

Sick Leave

Qualifications

• 1-3 years in a retail sales emphasis environment.
• Experience managing in a retail environment with a focus on sales.

Responsibilities

• Achieve or surpass store and individual sales goals.
• Provide coaching, training, and support to sales teams.
• Ensure staff deliver exceptional customer service.

Skills

Interpersonal Communication

Analytical Skills

Team Management

Customer Service

Education

High School or GED Equivalent

Tools

Microsoft Office 365

Job description

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.

If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.

WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Summary:

A pivotal leader responsible for driving sales growth and fostering a high-performing sales team. The role involves executing personal and store sales initiatives to achieve revenue targets, while consistently upholding the company’s ethos of prioritizing people, optimizing processes, delivering exceptional products, and reinforcing the brand’s core values. This position plays a crucial role in elevating the store's sales performance and contributing to the overall company success and is held to the highest standards of ethics, integrity, and professionalism.

Training Pay: $20 - $22 per hour for 3-4 weeks (no commission)

Average Earning Potential After Training: $45,000 - $70,000 (inclusive of base, commission and bonus)

Job Description:

KEY RESPONSIBILITIES (other duties as assigned):

• Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
• Promote In-home design program.
• Champion and role model the selling process by overseeing the interaction on sales floor and evaluating team performance.

People:

• Provide coaching, training, and support to sales teams to improve sales techniques, strategies, and overall performance.
• Ensure staff deliver exceptional customer service, building long-term relationships that enhance customer loyalty and satisfaction.
• Build a motivated and cohesive team by recognizing achievements, addressing concerns, and promoting a culture that aligns with the company values.
• Recruit, train, and mentor staff to ensure they meet sales targets while fostering a positive work environment.

Brand Advocacy:

• Ensure the store and team consistently reflect the company’s brand image, values, and customer experience standards.
• Champion the delivery of a branded customer experience, ensuring that the store layout, product presentation, and employee interactions align with brand guidelines.
• Support company-wide marketing initiatives and promotions, ensuring they are executed correctly and in line with the brand's positioning.

Operations:

• Resolve customer concerns and other issues that may interfere with efficient sales operations.
• Support planning and executing sales promotion and events.
• Collaborate with support teams to ensure flawless execution of operational excellence.
• Ensure proper execution of all existing and new systems and administrative procedures.
• Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.

SCOPE & IMPACT:

This position holds significant influence over the store's financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community. This position reports to the Store Manager of the assigned location with indirect influence on the sales team.

MINIMUM REQUIREMENTS:

• Education: High School or GED Equivalent
• Experience: 1-3 years in a retail sales emphasis environment.
• Skills: Proficient in Microsoft Office 365, financial understanding, interpersonal communication, analytical skills, goal orientation, team management, and customer service.
• Other: Ability to work the schedule and hours dictated by business needs, including evenings, weekends, and holidays.

PREFERRED REQUIREMENTS:

• Experience managing in a retail environment with a focus on sales.
• Strong business acumen.
• Advanced interpersonal and communication skills, with experience in building effective relationships.

SUPERVISORY RESPONSIBILITIES: None

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• Ability to lift and carry up to 50 pounds.
• Ability to stand for long periods.
• Repetitive hand motions, hearing, and listening.
• Ability to sit, walk, bend, and stoop.
• Subject to indoor environmental conditions.
• Ability to pass background and drug screening.

OTHER DUTIES: This job description is not exhaustive and duties may change at any time.

At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore our opportunities and learn about our pay practices.

What You Can Expect:

• Training Pay: $20 - $22/hour for 3-4 weeks (no commission)
• Average Earning Potential After Training: $45,000 - $70,000 (including base, commission, bonus)
• Total Compensation Range: $10,400 - $90,000

Post-Training Pay Options:

• Sales Manager Plan 1: Base pay $10,400/year, uncapped commission, monthly bonus up to $2,000.
• Sales Manager Plan 2: Base pay $26,000/year, uncapped commission, monthly bonus up to $2,000.

Individual pay varies based on location, performance, qualifications, and experience.

Weekly Hours: 40

Work Shift: See details above

Benefits for US Employees:

Medical, Vision, Dental, Life Insurance, 401k with match, paid holidays, vacation, and sick leave. More details in the Benefits Guide for US Employees.

Equal Opportunity Employer:

We value diversity and are committed to creating an inclusive environment. Applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Accommodations:

If you need accommodations during the application or interview process, contact our recruiting team at [e-mail] or 734-242-1444.