Sales Manager

Service Corporation International; San Juan (PR); On-site; USD 40,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts (health & F

Health Savings Account with Company

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary AD&D Insurance

Dependent Life Insurance

SCI 401(k) Retirement Savings Plan

Employee Assistance Program

Job summary

Service Corporation International is seeking a Sales Manager in San Juan, PR to lead a team of Sales Counselors, exceed quotas, and drive market growth. You will ensure adherence to training, policies, and licensure while developing programs to increase community awareness and customer base.

The role requires management experience, strong coaching skills, and the ability to work flexible hours to serve customers. Competitive compensation and comprehensive benefits are offered.

Qualifications

• High school diploma or equivalent; a Bachelor's degree is preferred.
• 3–5 years of sales management experience required.
• Experience in training and coaching sales staff preferred.
• Valid state driver's license and insurance license as required by state laws.
• Ability to work beyond standard business hours to service customers.

Responsibilities

• Staff Management and Leadership.
• Meet and exceed established location sales quotas.
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures.
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers.
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service.
• Market Share
• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community.
• Analyze and be aware of competitor pricing.
• Plan and participate in community events designed to develop prospects and heighten awareness of the location.
• Expense Management.
• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws.
• Approve all discounts offered to customers.
• Prepare reports that demonstrate compliance with financial controls.
• Operations Support.
• Maintain all marketing materials, training manuals, sales equipment and other sales supplies.
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies.
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public.
• Compliance.
• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure.
• Ensure compliance of sales practices with federal, state/provincial and local regulations.

Skills

Staff management

Sales coaching

Sales quotas

Market share

Marketing

Competitive analysis

Community outreach

Budgeting

Compliance

Licensing

CRM systems

MS Office

Windows PC

Education

High school or equivalent

Bachelor’s degree preferred

Tools

CRM systems

MS Office

Windows

Job description

Our associates celebrate lives. We celebrate our associates. Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES

• Staff Management and Leadership
• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service
• Market Share
• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location
• Expense Management
• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls
• Operations Support
• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public
• Compliance
• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM Requirements

• Education High school or equivalent Bachelor’s degree preferred
• Experience Sales Management experience of 3-5 years required
• Sales Counselor and sales supervisory experience preferred
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus
• Licenses Valid state/province driver’s license with good driving record Insurance license as required by state/province law and as prescribed by each state board
• Knowledge, Skills and Abilities Working knowledge of Windows-based PC environment and MS office applications Knowledge of Customer Relationship Management systems a plus Ability to maintain confidentiality Ability to work beyond standard business hours when necessary to service customers Ability to set goals for employees that are challenging but achievable

Compensation: $40K to $90K targeted compensation (with higher earnings potential based on exceptional performance)

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

#SCI Postal Code: 00918-3738 Category (Portal Searching): Sales Job Location: US-PR - San Juan

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.