Sales Manager

Marriott PIttsburgh City Center; Pittsburgh (Allegheny County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with matching

Job summary

HEI Hotels and Resorts is seeking a skilled sales professional for the Pittsburgh area to manage existing accounts and solicit new business. You will drive revenue across rooms, food & beverage, and event space while coordinating with multiple hotel departments to ensure top-tier service.

The role emphasizes relationship-building, effective presentations, and a strong understanding of market trends to meet or exceed revenue targets.

Qualifications

• Requires strong sales skills and ability to solicit and close new business.
• Knowledge of revenue management and market trends helpful.
• Leadership and teamwork to coach staff and coordinate across departments.

Responsibilities

• Solicit new and existing accounts to meet and exceed revenue goals through calls, site visits, and written communication.
• Maximize hotel revenue by selling all facets of the property to clients.
• Coordinate servicing with other departments and prepare persuasive client presentations.
• Develop and deliver effective sales presentations to prospective clients.
• Enter client details accurately and maintain clear communications with clients and internal teams.

Skills

Sales skills

Revenue management

Team leadership

Communication

English proficiency

Tools

Microsoft Office

Job description

About Us At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future. Discover how far your potential can take you.

Compensation

Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Overview

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
• Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.
• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.
• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
• Comply with attendance rules and be available to work on a regular basis.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required.
• Attend trade shows, community events and industry meetings.
• Knowledge of market trends, competition, and key customers of the hotel.
• Comply with attendance rules and be available to work on a regular basis.
• Knowledge of Marriott Sales system CI/TY preferred.
• Perform any other job-related duties as assigned.

Knowledge, Skills and Abilities

• Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Office Tools
• Knowledge of sales skills, revenue management, training, and motivation of peers.
• Knowledge of hotel features, benefits, and competing hotels within the market
• Ability to execute appropriate action plans.
• Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
• Able to set priorities, plan, organize, and delegate.
• Written communication skills to be concise, well organized, complete, and clear.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Career Page

Welcome to HEI Hotels and Resorts' Career Page.

Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our "love" to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We're always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we're able to provide our associates with a truly unique opportunity to grow and build your future.

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.