Sales Manager

Oakes Buick GMC; Olathe (KS); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off & holidays

Tuition reimbursement

Career growth opportunities

Training & development

Community involvement

Job summary

Oakes Auto Group in Olathe, KS is seeking a Sales Manager to lead a team of Sales Consultants and drive the showroom to deliver exceptional customer experiences. The role emphasizes coaching, deal coordination, and accountability to meet sales targets and maintain high standards of service.

You will partner with the F&I team to ensure smooth handoffs, supervise daily activities, and implement process improvements across the dealership network.

Qualifications

• Must have automotive retail sales experience and strong customer service skills.
• Able to manage deals and coordinate with Finance & Insurance (F&I).
• Capable of coaching Sales Consultants and driving accountability.

Responsibilities

• Lead, coach, and hold Sales Consultants accountable for performance and customer care.
• Ensure consistent sales process execution, including lead management and CRM documentation.
• Desk deals, support negotiations, and manage manager takeovers to deliver strong buying experiences.
• Oversee customer retention, equity mining, and follow-up with prospective buyers.
• Coordinate with F&I to ensure complete and timely handoffs.
• Monitor sales results and team activity; address gaps through coaching.
• Promote a professional, compliant, and customer-focused sales environment.
• Report department performance and staffing needs to dealership leadership.

Skills

Automotive retail sales

Customer service

Coaching & mentoring

Deal management

CRM usage

Tools

CRM systems

Job description

Sales Manager

Location: Oakes KIA | Olathe, KS Schedule: Full-TimeCompensation: $120,000 - $180,000 per year

About the Role

The Sales Manager leads and develops Sales Consultants, oversees the day-to-day sales process, and helps create a consistent, positive customer experience. Success in this role means coaching a high-performing team, managing deals effectively, driving sales results, and maintaining strong accountability across the department.

Oakes Auto Group is a family-owned and locally operated automotive group serving the Kansas City area. Since 2010, we have continued to grow by investing in our people, creating opportunities for advancement, and building teams focused on doing right by our customers and one another.

Pay & Benefits

• Competitive compensation based on experience
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Employee discounts
• Tuition reimbursement
• Career growth opportunities across multiple locations
• Training and professional development
• Community involvement and volunteer opportunities

What You’ll Do

• Lead, coach, and hold Sales Consultants accountable for performance, customer care, and daily sales activities.
• Ensure consistent execution of the sales process, including lead management, CRM documentation, and timely customer follow-up.
• Desk deals, support negotiations, and handle manager takeovers to help deliver a strong buying experience.
• Oversee opportunities for customer retention, equity mining, and effective follow-up with prospective buyers.
• Partner with the Finance & Insurance (F&I) team to ensure complete, accurate, and timely handoffs.
• Monitor sales results, team activity, and customer satisfaction metrics, and address gaps through coaching and follow-through.
• Promote a professional, compliant, and customer-focused sales environment.
• Communicate department performance, staffing needs, and opportunities for improvement to dealership leadership.

What We’re Looking For

Candidates must have automotive retail sales experience, strong communication and customer service skills, and the ability to manage deals, use CRM systems, and coach and hold Sales Consultants accountable. Previous experience as an automotive Sales Manager, Desk Manager, or similar dealership leader is preferred, along with familiarity with sales performance metrics, F&I coordination, and customer satisfaction standards.

What Makes You a Good Fit

You may be a great fit for this role if you:

• Lead by example and know how to coach, motivate, and hold people accountable.
• Stay organized and follow through, even when the showroom gets busy.
• Balance sales performance with a respectful, customer-first approach.
• Make sound decisions, communicate clearly, and work well across departments.

Requirements

• Valid driver’s license with a clean or acceptable driving record.
• Ability to successfully complete a standard background check.
• Reliable attendance and a strong work ethic.
• Ability to work effectively in a fast-paced, customer-focused environment.
• Basic computer skills and willingness to learn new systems.
• Ability to work the scheduled hours for the position, including evenings or weekends when required.

Why Oakes Auto Group?

Oakes Auto Group is a locally owned and growing dealership group with locations throughout the Kansas City metro. We believe great customer experiences start with great employees, which is why we focus heavily on training, development, internal promotion, and creating opportunities for our team members to build long-term careers.

Our culture is built around teamwork, accountability, open communication, and recognizing the people who help our organization succeed. We are also proud to stay involved in the communities we serve through local partnerships, charitable initiatives, volunteer opportunities, and community events.

If you’re looking for a place where you can grow, contribute, and be part of a team that values its people, we’d love to hear from you.

Oakes Auto Group is an equal opportunity employer. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law.