Sales Manager

Graves Hospitality; Minneapolis (MN); On-site; USD 63,000 - 77,000; Full time

Job summary

InterContinental Minneapolis‑St. Paul Airport is seeking a Sales Manager to drive revenue by developing new accounts and expanding relationships with existing hotel clients.

The role requires strong prospecting, disciplined activity, and a focus on meeting productivity goals; must have own transportation and a valid driver’s license.

Join a luxury hotel team committed to delivering exceptional service and growing market share in the Minneapolis area.

Qualifications

• Must have own reliable transportation and possess a valid state driver’s license.

Responsibilities

• Meet and exceed revenue goals by developing new accounts and expanding current hotel accounts.
• Achieve 90% productivity and 100% of activity goals as set by management.
• Target 30+ room nights on peak in high-potential sales calls to support a direct sales program.

Job description

Compensation

Up to $70,000 plus bonus

Job Description

Sales Manager

As the world’s largest family of luxury hotels, we take pride in being ambassadors of the InterContinental® brand. Our mandate is to develop and grow revenue by targeting new accounts, enhancing existing relationships, and propelling profitable self‑directed self‑selling efforts.

Must Self‑drive self‑mandated self‑mandated mandate self self mandatory mandates. Must have own reliable transportation and possess a valid state driver’s license.

Responsibilities

• Meet and exceed revenue goals by developing new accounts and growing current hotel accounts in a win‑win approach within the assigned markets.
• Achieve a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
• Target results‑oriented high revenue potential sales calls of 30+ room nights on peak to ensure a successful direct sales program, in accordance with departmental budget and marketing plan.
• Maximize current hotel key accounts by identifying and capturing those that offer revenue growth.
• Capture competitor accounts through networking, research, and barrier board surveys to target and solicit those most likely to generate new business.
• Acquire referrals from existing accounts; follow up on all leads within 24 hours and, when appropriate, send leads to sister hotels.
• Plan and implement an ongoing targeted account development “hit list” of 50+ room nights on peak to create new revenue and secure valuable hotel contacts and contracts.
• Continuously target and prospect for new business with 50+ room nights on peak through telemarketing, creativity, and innovation.
• Maintain a well‑documented, accurate, organized, and up‑to‑date file management system to serve clients swiftly and knowledgeably.
• Develop strong customer relationships through frequent communication and professional, courteous, and ethical interaction.
• Develop customer profiles and maintain an effective trace system, including trace dates and references, to best meet client needs and enhance revenue.
• Promptly address all customer needs and inquiries efficiently.
• Conduct research, surveys, personal investigation, and studies of the marketplace and territory to capitalize on the hotel's strengths and competitors’ weaknesses.
• Focus on revenue‑producing activity, dedicating at least 90% of work time to direct sales efforts.
• Control expenses while traveling on the property's behalf to minimize department and hotel costs.
• Represent the hotel and company with integrity and professionalism, maintaining a service‑focused approach and sincere attitude at all times.
• Maintain a positive team attitude and open communication with all co‑workers for optimal hotel performance.
• Display a neat, clean, and business‑like appearance at all times.
• Achieve activity goals and complete all reports and assignments accurately and timely.
• Actively participate in community and trade organizations that benefit the hotel's exposure and bottom line.

Job Location

InterContinental Minneapolis‑St. Paul Airport

Hotel with 291 Rooms