Sales Manager

CrossCountry Mortgage, LLC; Merrillville (IN); On-site; USD 110,000 - 150,000; Full time

Job summary

CrossCountry Mortgage, LLC is seeking a Sales Manager for the Merrillville, IN branch to direct sales, recruit and coach outside loan officers, and ensure compliant, high-quality loan production. You will build referral partnerships and manage pricing policies to reach branch goals.

The role requires a strong leadership presence, a track record of mortgage sales success, and deep knowledge of industry guidelines. This is an on-site opportunity with a focus on growth and performance.

Qualifications

• NMLS License required under SAFÉ Act of 2008.
• Bachelor’s degree in Business or equivalent.
• 10+ years mortgage lending experience or equivalent coursework.
• 5+ years external/outside retail mortgage origination with self-sourced business.
• 3+ years retail mortgage sales management experience.
• 2+ years hiring/managing a sales force in mortgage.
• Experience with FNMA/FHLMC, FHA/VA guidelines.

Responsibilities

• Meet branch production standards.
• Manage NOI, total revenue, and origination quality.
• Direct the work of mortgage loan officers and set goals.
• Establish referral partners (realtors, builders, attorneys, CPAs).
• Analyze General Ledger and P&L statements.
• Originate quality loan production until department volume justifies non-production from manager.

Skills

Sales leadership

Communication

Management

Networking

Education

Bachelor’s degree in Business

Tools

Encompass 360

Job description

## Sales ManagerApplyremote type: On-sitelocations: LC10212 - 233 East 84th Drive, Merrillville, INtime type: Full timeposted on: Posted Todayjob requisition id: JR03416CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.**A culture where you can grow!** CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.**Position Overview:** The Sales Manager directs and manages the sales activities of the branch, ensuring that efficient customer service is provided, and quality loans are generated. This position is responsible for originating loans, recruiting, managing, coaching, and motivating a staff of outside loan officers to meet sales production goals and assure compliance with regulations and policies. The Sales Manager oversees a team of sales professionals. **Job Responsibilities:*** Meet standards set for branch production.* Manage NOI, total revenue, and origination quality.* Direct the work of mortgage loan officers, including setting and monitoring of goals, implementing policies and procedures, and managing price protection.* Establish referral partners in the market (e.g., realtors, builders, attorneys, financial advisors or CPAs).* Analyze and review General Ledger and Profit and Loss Statements.* Originate quality loan production until such time as the department’s volume reaches sufficient levels to warrant non-production from manager.* Identify partnership opportunities and to develop business relationships.**Qualifications and Skills:*** NMLS License Required under the S.A.F.E. Act of 2008.* Bachelor’s degree in Business and/or equivalent combination of education/experience.* 10+ years' mortgage lending experience or equivalent coursework, preferred.* 5+ years’ external/outside retail mortgage origination experiences with an emphasis on self-sourced business.* 3+ years’ retail mortgage sales management experience.* 2+ years of hiring and/or managing a sales force in the mortgage industry.* Experience with Encompass 360.* Meet the requirements of a Qualified Individual as determined by S.A.F.E and State Governing bodies.* Experience with FNMA/FHLMC, FHA/VA guidelines and all facets involved in real estate transactions.* Excellent sales and marketing skills.* Excellent communication and management skills.This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. #LI-CCMREC CrossCountry Mortgage, LLC offers **MORE** than a job, we offer a career. Apply now to begin your path to success! careersatccm.comCrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com**California residents:** Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.**CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).** **The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.****CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit** **www.NMLSConsumerAccess.org****.**