Sales Manager

Orangetheory Fitness; Little Rock (AR); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Employee discounts

Job summary

Orangetheory Fitness is seeking a Sales Lead to be one of the first faces members meet, creating a welcoming environment and driving engagement. You will promote memberships and guide prospects through first-class experiences with a focus on relationship-building and team goals.

The role requires confidence, outbound communication, and a passion for helping others, in a fast-paced studio setting that values energy and results.

Qualifications

• 2 years customer service experience preferred.
• 1-3 years sales experience preferred.
• Comfortable working with new technology, smartphones, and computers.
• Must possess a growth mindset and have a passion for helping others.
• Possess a strong work ethic, operate with integrity and maintain a professional demeanor.
• Excellent verbal and written communication skills. Ability to multi-task and manage member questions or concerns.
• Candidates must be CPR certified or willing to obtain CPR certification within 30 days of hire.

Responsibilities

• Manages the lead funnel: following up with prospects who have expressed interest in trying Orangetheory, booking their first class, and providing them an exceptional first-time guest experience.
• Meets and exceeds KPIs. Generates leads, books appointments, membership/pack sales, additional revenue drivers.
• Answers member questions in a timely manner and navigates concerns appropriately.
• Maintains brand compliance through following all OTF systems and procedures. Keeps the front desk organized and prioritizes tasks during shift.
• Welcomes members by name and takes accurate class attendance; creates memorable member moments daily.
• Be well informed on studio happenings: promotions, fitness challenges, events, and corporate initiatives.

Skills

Customer service

Sales

Communication

Multitasking

Integrity

CPR certified

Tools

Smartphones

Computers

Job description

Benefits:

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts

Community. Passion. Fitness.

As a Sales Lead, you’ll be one of the first faces our members and guests meet—and you’ll play an important role in making every interaction feel welcoming, personal, and memorable. You’ll help create an environment where people feel comfortable, motivated, and excited to be part of the Orangetheory community.

We’re looking for someone who is confident, outgoing, goal-driven, and genuinely enjoys connecting with people. The ideal Sales Lead brings strong emotional intelligence, exceptional customer service skills, and the ability to build authentic relationships while working toward team and individual goals.

This is a fast-paced, high-energy, and people-focused role where no two days are exactly the same. If you thrive on meeting new people, celebrating wins, chasing goals, and being part of a team that is passionate about changing lives, you’ll fit right in.

Think you can talk to anyone, turn a conversation into a connection, and bring the energy? Then keep reading!

JOB DUTIES INCLUDE

• Manages the lead funnel: following up with prospects who have expressed interest in trying Orangetheory, booking their first class, and providing them an exceptional first-time guest experience. Provides membership details based on Group Fitness Coaches’ prescription.
• Meet and exceed Key Performance Indicators. Generates leads, books appointments, membership/pack sales, additional revenue drivers.
• Answer member questions in a timely manner and navigate any concerns appropriately.
• Maintains brand compliance through following all OTF systems and procedures. Keeps the front desk organized and has the ability to prioritize tasks throughout their shift as necessary.
• Welcome members by name and take accurate class attendance. Create memorable member moments daily through celebrating birthdays, member anniversaries, and class milestones or personal records.
• Be well informed on all studio happenings: current promotions, fitness challenges, out-of-studio events, and all corporate initiatives/offerings.
• Must work well independently and take ownership of their individual contribution to the overall success of the studio and team.
• Assist with keeping the studio clean and organized.

JOB QUALIFICATIONS:

• 2 years customer service experience preferred.
• 1-3 years sales experience preferred.
• Comfortable working with new technology, smart phones, and computers.
• Must possess a growth mindset and have a passion for helping others.
• Possess a strong work ethic, operate with integrity and maintain a professional demeanor.
• Excellent verbal and written communication skills. Ability to multi-task and manage member questions or concerns.
• Candidates must be CPR certified or willing to obtain CPR certification within 30 days of hire, demonstrating a commitment to safety and the well-being of every member we serve.

We Offer

• Compensation
  • Hourly, Individual commission
  • Holiday Pay
  • 401K, 401K match following 1 year of employment
  • Health insurance
• Staff Rewards
  • Fitness certification discounts
  • Retail employee discounts
  • Workout for free at any of our 31 Orangetheory location
  • Employee Plus One Membership Discount
• Direct your career track to any of the roles below.
  • Fitness Coach
  • General Manager
  • Regional Sales & Operations Manager
  • Director of Operations
• Great company culture
  • Staff workouts
  • Annual Holiday Party
  • Quarterly workshops for on-going development

About Thrive Venture Group (Franchisee, Area Developer)

Thrive Venture Group was founded in January of 2023. Headquartered in Cleveland, OH; TVG proudly operates 32 Orangetheory Fitness studios, across three states: Arkansas, Ohio, and West Virginia. Thrive is comprised of deeply passionate people, led by franchisees who have been with the brand since 2014, on a mission to educate and empower people to be their best selves. This group is uniquely special in part by its active partnership with the Franchisor, Orangetheory Fitness Corporate aka “The Grove”. Thrive is frequently sought out to pilot new brand initiatives and provide field level feedback, giving us the opportunity create an even greater impact for the entire network.

Orangetheory Fitness Vision

• To be the trusted global leader of innovative heart rate-based interval training.

Orangetheory Fitness Values

• Passion
• Integrity
• Accountability
• Innovation
• Community