Sales Manager

raymourotp; Lancaster (Lancaster County); On-site; USD 65,000 - 95,000; Full time

Job summary

Raymour & Flanigan is seeking a Store Manager to lead Lancaster showroom operations, train staff, schedule shifts, and supervise sales associates to maximize performance. You will set monthly goals, coach the team, monitor progress, and ensure attractive merchandising and customer engagement.

The role requires a proven track record in high-volume retail leadership, strong communication, and an associate degree or higher. Flexibility for nights, weekends, and events is expected.

Qualifications

• 3+ years of leadership experience in high-volume retail management.
• Professional communication, interpersonal and organizational skills.
• Proficient computer skills and ability to learn new programs.
• Strong mentoring, coaching and development skills.
• Proven track record of sales success in retail.
• Associates degree or greater preferred.

Responsibilities

• Train, schedule shifts, and supervise sales associates.
• Coordinate showroom operations and establish goals for the team.
• Set objectives and direct sales associates to meet monthly targets.
• Coach and motivate sales staff to achieve objectives.
• Monitor daily performance and compare with weekly goals.
• Oversee merchandising, displays, signage and store layout.

Skills

Leadership experience

Communication

Organizational skills

Mentoring / Coaching

Sales performance

Computer skills

Education

Associate degree or higher

Tools

POS systems

Job description

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

Expectations:

• Train, schedule shifts, and supervise sales associates.
• Coordinate the operation of the showroom by establishing goals for their sales associates.
• Set objectives, plan, organize, and direct sales associates to meet objectives and maximize their potential.
• Consult with each sales associate to establish realistic sales goals for the month and action plan. Offer them coaching, advice, support, and motivate when needed in order to help them meet their sales objectives.
• Monitor each sales consultant daily performance and compare it with that week's objective.
• Maximize merchandising efforts by using effective displays controlling signage, sales floor or store arrangement to ensure that they are attractive and welcoming.
• Responsible for overseeing all aspects of associate performance, sales, operations and financial performance. Establish and implement individual and team goals.
• Effectively communicate with all partnering departments and management.
• Coordinate placement of merchandise on the showroom floor with store management.
• Create a work environment where associates work with the understanding that their own success is largely dependent on the success of the team.
• Perform additional functions that may be assigned at the discretion of management.

Qualifications:

• Minimum 3 years of leadership experience in a high volume retail management.
• Professional communication, interpersonal and organizational skills.
• Proficient computer skills and the ability to learn new programs.
• Strong mentoring, coaching and development skills.
• Proven track record of sales success in a retail environment desire to succeed within a revenue-driven atmosphere.
• Associates degree or greater preferred.
• Able to work a flexible schedule; including nights, weekends, holidays and special events.

Physical Requirements:

• Frequently move about the showroom over an 8-12 hour period to attend to customer needs.
• Walking, standing or sitting for extended periods of time as customer needs dictate.
• Push and pull furniture for merchandising and customer demonstration purposes.

Raymour & Flanigan proudly supports a drug and smoke free work environment.

Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.