Sales Manager

Hyatt House Chicago/Oak Brook; Illinois; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits package (medical, dental

Vision, 401(k) with company match

Paid Time Off

Worldwide hotel discounts

Job summary

Janko Hospitality seeks a Sales Manager to drive revenue growth, manage strategic accounts, and negotiate contracts within the Sales department. You will collaborate with cross-functional teams to implement the hotel’s sales strategy and deliver strong results.

You’ll build relationships with key accounts, lead prospecting efforts, and uphold service excellence to enhance guest satisfaction and brand reputation. This role reports to the Director of Sales.

Qualifications

• Minimum of 1+ year of hotel sales experience with a track record of achieving or exceeding sales goals.
• Bachelor’s degree in Sales, Marketing, Hospitality Management, or related field preferred.
• Experience with Hyatt systems (Opera, Envision, PrO) and Microsoft Office a plus.
• Strong communication, negotiation, and presentation skills with a customer-focused mindset.
• Proven ability to drive sales results through proactive prospecting and relationship-building.
• High level of organization and time management to prioritize revenue-generating activities.

Responsibilities

• Drive revenue growth by prospecting, developing, and closing new business while maximizing room night production and market share.
• Build and maintain strong relationships with corporate accounts, local businesses, and community organizations to increase hotel visibility and repeat business.
• Execute strategic sales efforts including outside calls, networking, telemarketing, and community engagement to generate new leads and referrals.
• Negotiate room rates, contracts, and group business using yield management principles to optimize profitability.
• Maintain accurate, organized sales systems, including account management, reporting, and follow-up for client service and efficiency.
• Collaborate with Director of Sales and cross-functional teams to support sales strategy and revenue goals.

Skills

Proven sales results

Strong communication

Negotiation skills

Presentation skills

Organizational skills

Hotel sales experience

Team collaboration

Education

Bachelor’s degree in Sales, Marketing, Hospitality Management, or related field

Tools

Opera

Envision

PrO

Microsoft Office

Job description

Job Description

SALES MANAGER

Reports to: Director of Sales

Department: Sales

WHO WE ARE

Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have madeJanko Hospitalitya 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitalityis a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, andan unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.

RESPONSIBILITIES

What You’ll Do

• Drive revenue growth by actively prospecting, developing, and closing new business while maximizing room night production and market share.
• Build and maintain strong relationships with key corporate accounts, local businesses, and community organizations to increase hotel visibility and repeat business.
• Execute strategic sales efforts including outside sales calls, networking, telemarketing, and community engagement to generate new leads and referrals.
• Negotiate room rates, contracts, and group business using yield management principles to optimize profitability and align with hotel sales strategies.
• Maintain accurate, organized sales systems, including account management, reporting, and follow-up to ensure exceptional client service and operational efficiency.
• Collaborate with the Director of Sales and cross-functional teams to support overall sales strategy, quarterly action plans, and revenue goals.
• Represent the hotel with professionalism and integrity, delivering a service-focused approach that enhances guest satisfaction and brand reputation.

What You’ll Bring

• Proven ability to drive sales results through proactive prospecting, relationship-building, and solution-based selling.
• Strong communication, negotiation, and presentation skills with a customer-focused mindset.
• High level of organization and time management, with the ability to prioritize revenue-generating activities effectively.
• Demonstrated ability to build and maintain client relationships while delivering exceptional service.
• Self-motivated and results-driven, with a positive, team-oriented attitude and strong sense of accountability.
• Minimum of 1+ year of hotel sales experience with a track record of achieving or exceeding sales goals.
• Bachelor’s degree in Sales, Marketing, Hospitality Management, or related field preferred; experience with Hyatt systems (Opera, Envision, PrO) and Microsoft Office a plus.

OTHER INFORMATION

What You Can Look Forward To

• Competitive compensation package
• Full benefits package, including medical, dental, vision, and 401(k) with company match
• Paid Time Off (PTO)
• Growth opportunities within a rapidly expanding hospitality organization
• Hotel discounts at locations worldwide

Janko Hospitality is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates. The posted wage range represents the good-faith base pay range for this role at the time of posting. Total compensation may include base salary, benefits, and other company-provided offerings.