Sales Manager

Village Plumbing; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Village Plumbing in Houston, TX is seeking a Sales Manager to drive technician sales through regular training, mentoring, and ride-alongs with technicians to identify improvement areas.

You will work closely with leadership to achieve sales goals, coach the team, and ensure effective follow-up on sales, invoicing, and financing. Experience with ServiceTitan and MS Office is highly valued.

Qualifications

• 5+ years in sales leadership or equivalent.
• Experience coaching and leading technicians or field teams.
• Strong communication and presentation skills.

Responsibilities

• Work with Director of Operations to meet sales goals.
• Coach and train technicians and sales team to exceed targets.
• Debrief sales appointments with technicians and teams.
• Coordinate with other departments for alignment.
• Weekly coaching based on sales reports.
• Follow through on pending sales, invoicing, and financing.
• Mentor technicians on sales processes and upselling.
• Track sales metrics and refine processes as needed.
• Analyze competitors and market trends for leadership review.
• Conduct ride-alongs to coach sales tactics.

Skills

Sales leadership

Coaching

Mentoring

Public speaking

MS Office

Excel

CRM experience

Driving licence

ServiceTitan

Team collaboration

Tools

ServiceTitan

CRM software

Microsoft Excel

Job description

Description

The role of the Sales Manager is to drive technician sales through regular sales training, mentoring and riding with technicians to identify areas for improvement individually.

RESPONSIBILITIES:

• Work closely with Director of Operations to achieve sales goals
• Coach, motivate and train technicians and sales team to exceed team goals
• Debrief sales appointments with technicians
• Communicate and align with the other departments and functions.
• Weekly coaching based on sales reports.
• Excellent follow through on pending sales, invoicing, and financing.
• Mentor and develop Technicians including sales processes, upselling techniques and effective customer follow-up to achieve appropriate sales metrics.
• Monitor and track sales performance metrics. Develop new and/or revised sales process according to these measurements.
• Analyze sales incentive programs.
• Promote cross-selling across departments.
• Evaluate competitors for offerings, analyze market share and trends, which is shared for leadership evaluation.
• Conduct regular ride along with Technicians and Sales teams to coach appropriate sales tactics.

Requirements

COMPETENCIES FOR SUCCESS:

• Develop a proven track record in sales.
• Ability to inspire and lead others to attain company goals.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• Quick, sound decision-making abilities.
• Good presentation and public speaking skills is a plus.
• Ability to build trust and demonstrate empathy.
• Excel in a fast-paced, goal-driven environment.
• Previous experience leading technicians in a residential Sales environment
• Valid Driver's license with a good driving record.
• Service Titan experience a plus.
• Strong computer skills in MS Office with a solid understanding of Excel