Sales Manager

Hawks-Cay-Resort; Duck Key (FL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) with company match

Employee discounts on rooms and resort

Job summary

Hawks Cay Resort in Marathon, FL, seeks a dynamic Sales Manager to lead and expand our sales efforts in the luxury hospitality market. You will develop strategic plans, nurture key client relationships, and drive revenue across leisure, corporate, group, and event segments.

The role requires a strong understanding of the luxury hospitality market and a passion for delivering exceptional guest experiences in the Florida Keys. Join a team focused on excellence and guest satisfaction.

Qualifications

• Bachelor's degree in Business, Hospitality Management, or a related field.
• 3–5+ years of sales experience in luxury hospitality or resort industries.

Responsibilities

• Develop and implement sales strategies to achieve target room revenue, banquet, and ancillary revenue.
• Manage and grow existing client relationships to drive repeat business and loyalty.
• Conduct site inspections, sales calls, and client meetings.
• Collaborate with marketing and revenue teams to align sales with campaigns and pricing strategies.
• Ensure the highest standards of guest satisfaction and brand alignment in all communications and interactions.

Skills

Communication

Negotiation

Interpersonal skills

English fluency

Education

Bachelor's degree in Business

Bachelor's degree in Hospitality Management

Tools

Delphi

Cvent

Opera

Job description

Hawks Cay Resort
61 Hawks Cay Blvd
Marathon, FL 33050, USA

Description

Hawks Cay Resort is seeking a dynamic and results-driven Sales Manager to lead and expand our sales efforts. The ideal candidate will develop strategic sales plans, nurture key client relationships, and drive revenue across leisure, corporate, group, and event segments. This role requires a strong understanding of the luxury hospitality market and a genuine passion for delivering exceptional guest experiences in the Florida Keys.

Key Responsibilities

• Develop and implement comprehensive sales strategies to achieve room revenue, banquet, and ancillary revenue targets
• Manage and grow existing client relationships to drive repeat business and loyalty
• Conduct site inspections, sales calls, and client meetings
• Collaborate closely with marketing and revenue teams to align sales activities with promotional campaigns and pricing strategies
• Ensure the highest standards of guest satisfaction and brand alignment in all sales communications and interactions

Qualifications & Skills

• Bachelor’s degree in Business, Hospitality Management, or a related field
• 3–5+ years of sales experience in the luxury hospitality or resort industry
• Proven track record of achieving and exceeding sales targets
• Excellent communication, negotiation, and interpersonal skills
• Fluent in English; additional languages are a plus

Preferred Experience

• Experience selling in a full-service resort environment with mixed leisure, group, and corporate business
• Familiarity with Delphi, Cvent, Opera, or similar sales & catering systems
• Strong network within the Florida and Southeast meeting/event planner community
• Competitive compensation package with performance incentives
• Medical, dental, and vision insurance
• Paid time off and holiday pay
• 401(k) with company match
• Employee discounts on rooms, dining, and resort amenities

Hawks Cay Resort is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.