Sales Manager

La-Z-Boy Incorporated; Charlottesville (VA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health Insurance through BCBS

401k with match

Paid Vacation

Paid Holidays

Tuition Reimbursement

Dental and Vision Insurance

Life Insurance and AD&D

Employee Assistance Program

Job summary

La-Z-Boy Incorporated seeks a Sales Manager for the Charlottesville showroom to lead a high-performing team, deliver exceptional customer experiences, and drive sales results on the showroom floor.

You will coach associates, develop talent, and partner with leadership to execute business strategies that grow the store’s performance and customer satisfaction. The role emphasizes hands-on leadership, luxury home furnishings, and a dynamic showroom environment.

Qualifications

• Proven retail leadership with ability to drive sales and develop teams.
• Strong coaching and mentoring skills for frontline staff.
• Excellent customer service mindset with focus on luxury experiences.
• Able to work on the sales floor and lead by example.

Responsibilities

• Achieve or surpass store and individual sales goals and targets.
• Promote In-home design program and coach staff on selling process.
• Recruit, train, and mentor team to meet sales targets and maintain positive morale.
• Uphold brand standards and ensure showroom presentation and operations.

Skills

Retail leadership

Sales coaching

Team development

Customer service

Education

High School or GED

Tools

Microsoft Office 365

Job description

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!

Job Summary

NEW STORE!!! OPENING SOON!!! HIRING NOW!!! Sell Luxury. Live Modern. Earn Without Limits. Now Hiring: Sales Manager – La-Z-Boy Furniture Galleries Location: Charlottesville, VA Location of new store: 1774 Rio Hill Center Charlottesville, VA 22901 Compensation: Base + Commission + Bonus opportunities La-Z-Boy isn’t just comfort — it’s modern, elevated, and unmistakably stylish. We’ve redefined the way people experience furniture, and now we’re looking for a results-driven leader who can bring that same energy to our showroom and team. This is your opportunity to lead from the front—developing a high-performing team, delivering an exceptional customer experience, and driving sales results while remaining actively engaged on the showroom floor. If you're passionate about leadership, sales, and creating beautiful spaces, this is your chance to build a rewarding career with a brand that stands apart.

What You’ll Be Doing

• Leading, coaching, and developing a high-performing sales team to achieve and exceed store goals.
• Driving store performance through coaching in the moment and leading by example on the showroom floor.
• Creating a culture focused on exceptional customer experiences, accountability, and results.
• Training, and developing talent to build a strong and engaged team.
• Ensuring operational excellence, including merchandising standards, inventory management, and overall showroom presentation.
• Partnering with leadership to execute business strategies and drive continued store growth.

What You’ll Get

• A sleek, modern showroom that feels more like a gallery than a store.
• Ongoing training in leadership development, luxury sales, interior trends, and design consultation.
• Exclusive employee discounts so your own space turns heads.
• A respected brand—and a team culture that celebrates success, growth, and innovation.

Who You Are

• A proven retail leader with a track record of driving sales and developing successful teams.
• A hands‑on leader who enjoys being on the sales floor, coaching associates, and delivering results.
• Passionate about modern aesthetics, home furnishings, and providing an elevated customer experience.
• Results‑oriented, highly motivated, and energized by coaching others to succeed.
• Experienced in retail sales leadership; experience in luxury retail or home furnishings is a major plus.

Benefits

• Health Insurance through Blue Cross/Blue Shield
• Optum for Prescriptions In‑Network
• Dental and Vision Insurance
• Paid Vacation
• 401k with match
• Disability Insurance
• Life Insurance and AD&D
• Paid Bonding Leave
• Health Savings Account - Contributions go in tax-free, grow tax-free and are withdrawn tax-free
• Tuition Reimbursement (may receive up to $5,250 per calendar year)
• Employee Assistance Program (Free to all employees!)
  • Counseling sessions
  • Financial and legal resources

Job Description: What You Can Expect

Training Pay: $20per hour for 2-6 weeks (no commission). The company will not pay less than state/local minimum wage requirements. Average Annual Earning Potential After Training: $60,000 - $100,000+ (inclusive of base, bonus, and commission). Post-Training Pay: Base Pay: $10,400 per year. Commission & Bonus: Earn more with UNCAPPED commission on written sales – 6% on La-Z-Boy Design Sales and 4% on other sales, other than La-Z-Boy Design Sales. Monthly bonus opportunity up to $1,500 based on achievement of store sales goals.

Key Responsibilities

Process: Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives. Promote In-home design program. Champion and role model the selling process by overseeing the interaction on sales floor and evaluating team performance.

People: Provide coaching, training, and support to sales teams to improve sales techniques, strategies, and overall performance. Ensure staff deliver exceptional customer service, building long-term relationships that enhance customer loyalty and satisfaction. Build a motivated and cohesive team by recognizing achievements, addressing concerns, and promoting a culture that aligns with the company values. Recruit, train, and mentor staff to ensure they meet sales targets while fostering a positive work environment.

Brand Advocacy: Ensure the store and team consistently reflect the company’s brand image, values, and customer experience standards. Champion the delivery of a branded customer experience, ensuring that the store layout, product presentation, and employee interactions align with brand guidelines. Support company-wide marketing initiatives and promotions, ensuring they are executed correctly and in line with the brand's positioning.

Operations: Resolve customer concerns and other issues that may interfere with efficient sales operations. Support planning and executing sales promotion and events. Collaborate with support teams to ensure flawless execution of operational excellence. Ensure proper execution of all existing and new systems and administrative procedures. Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.

SCOPE & IMPACT: This position holds significant influence over the store’s financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community. This position reports to the Store Manager of the assigned location with indirect influence of sales team.

Minimum Requirements

Education: High School or GED Equivalent. Experience: 1-3 years in a business unit with a retail sales emphasis. Skills: Proficient in Microsoft Office 365, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service. Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays.

Preferred Requirements

Experience managing in a retail environment with a strong focus on sales. Strong business acumen. Advanced interpersonal skills, communication skills & experience in building effective relationships.

Physical Demands and Work Environment

Ability to lift and/or carry up to 50 pounds. Ability to stand for long periods of time. Nearly continuous use of repetitive hand motions, hearing and listening. Often required to sit, walk, bend and stoop. Subject to inside environmental conditions. Ability to pass background and drug screen.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice. At La-Z-Boy, we prioritize clear communication and reward outstanding talent!

To help you make an informed decision, we’re sharing key information about our pay practices. Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, and skills. By providing our salary ranges and compensation range details, we aim to foster understanding and confidence in our pay practices. Should the base rate plus the commissions earned during a performance period not be at or greater than location minimum wage requirements for the period, the company will make a minimum wage adjustment for the employee to be compliant with minimum wage for the location.

Weekly Hours: 40. Benefits for Employees in the US: Benefit offerings to employees and their families include: Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time. More information can be found via: https://learn.bswift.com/la-z-boy. If this role requires travel / driving in order to perform the key responsibilities outlined above, candidates must be able to meet the qualifications noted in the company’s Driver Management Program to be considered for the role.

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table.

If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [e-mail] or by calling 734-242-1444.

Come experience the power of comfort in your career! At La-Z-Boy, we believe people are our most important asset. From our manufacturing facilities and Furniture Galleries to our LEED-certified world headquarters, we empower our people to build something amazing every day. If you’re ready to join an industry-leading organization that values passion, innovation, and helping our communities, you’re ready to explore La-Z-Boy. There are chairs that need to be filled at La-Z-Boy. Find out if there’s one for you. La-Z-Boy has been building incredible furniture since 1927, and there's a reason people still want La-Z-Boy in their homes—and more importantly, a reason great people are proud to be part of our company. We represent decades of hard-working, talented individuals coming together across the globe to continue our legacy and propel us into the future.