Sales Manager

Penske Automotive Group; Chantilly (NC); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401k plan

Career growth

Training opportunities

Job summary

Mercedes-Benz of Chantilly, a Penske Automotive Group dealership, seeks a Sales Manager to lead the sales team and deliver exceptional customer experiences. The role focuses on motivating staff, managing inventories and drives to achieve strong gross profits.

Your leadership will shape daily operations, training, and performance reporting to the General Manager, while maintaining the showroom's premium customer experience and brand standards.

Qualifications

• Customer-focused approach with a proven track record in automotive retail
• Ability to manage day-to-day dealership operations and drive sales results
• Strong leadership, training, and team-building capabilities
• Excellent communication, interpersonal, and organizational skills
• Proven ability to meet budgets and optimize showroom presence

Responsibilities

• Motivate and train sales staff to deliver world-class customer experiences
• Manage trade-ins, sales, and delivery of vehicles; maintain sales history
• Set sales quotas and forecast department performance
• Maintain inventory and ensure efficient showroom operations
• Prepare reports for General Manager and meet revenue/expense goals

Skills

Exceptional customer service

Multitasking

Communication

Leadership

Team collaboration

Sales management

Integrity

Education

High school diploma or equivalent

BA or AA degree (preferred)

Tools

IT systems

Job description

Mercedes-Benz of Chantilly, a Penske Automotive Group dealership, is looking for a Sales Manager to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our sales team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. Our Sales Managers are critical to the success of the dealership; they help their sales team produce results and build lasting and meaningful customer relationships.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Competitive compensation with uncapped earning potential - our commission-based pay structure allows you to control your income.
• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
• Values-driven culture built on integrity, professionalism, excellence and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
• Proven sales management leadership, with at least two years of automotive retail management, and at least two years of automotive retail sales experience.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey.
• Excellence: Provide an unparalleled level of expertise to help customers find the vehicle they're looking for, including comprehensive knowledge of available products and services.
• Leadership: Ensure sales team is motivated and trained, set sales goals based on individual skill levels, and maintain an appealing showroom to draw the interest of customers.
• Growth Mindset: Strive to grow the dealership and your career by setting monthly and annual goals for the Sales Department with the General Manager and reporting on your progress.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Qualifications

Competencies

• Exceptional customer service skills
• Ability to take on many rolls as they manage the day-to-day operations of the dealership
• Ability to easily build rapport with customer base and create a trusting work environment that is felt by the customers
• Sustains focus and clarity by prioritizing performance measures, collecting only information that will be new, selectively auditing performance, and encouraging individuals to self-assess and take their own initiative to continuously improve
• Fosters a cooperative team style; makes teambuilding a team challenge by focusing on the behaviors of a winning team
• Leads by example in all the above; maintains focus on brand building as the cornerstone of success; demonstrates integrity and trustworthiness, internally and externally; promotes self-reliance and continuous improvement
• Comfortable using internal and external IT systems where appropriate to convey and communicate information; Uses the most appropriate system to communicate different types of messages

Supervisory Responsibility

Yes

Work Environment/ Physical Demands

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Light Work- lifting no more than 50 pounds at a time and/or frequent lifting or carrying of objects weighing up to 35 pounds
• This position requires standing and walking for prolonged periods of time and may involve sitting for prolonged periods of time on occasion
• This position requires the ability to push, pull, stoop, kneel, reach, grasp
• This position involves repetitive motion
• Entails working in an outdoor environment during various weather conditions
• This position requires the ability to talk and hear

Position Type/Expected Hours of Work

Variable hours with ability to work nights, weekends, and holidays as required.

Required Education and Experience

High school diploma or equivalent. B.A. or Associates Degree a plus. Two-three years' sales experience or equivalent combination of education and experience. Valid state driver's license. State salesperson license may also be required.

Preferred Education and Experience

B.A. or Associate's Degree. Two-three years sales experience within auto industry.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

State Salespersons License may be required.

Job Overview

Summary/Objective

The Sales Manager is responsible for the success of the vehicle sales by effectively managing the staff, planning, and developing short and long term goals.

Essential Functions

• Ensures sales personnel are motivated, thoroughly trained, and professional regarding customer interactions
• Manages trade-ins, sales, and delivery of new and new vehicles; Keeps a vehicle and sales history log
• Uses appropriate procedures for management; facilitates the Sales Department to generate expected levels of gross and net profit
• Establishes sales quotas for all sales personnel which meet their individual skill levels
• Supervises and runs all operations involving new and used vehicles
• Devises appropriate forecasts
• Stays current with sales management through skilled use of the appropriate computer systems
• Establishes and manages an inventory control system that takes into account net profit goals to eliminate the chance of lower than expected profits
• Keeps a balanced new inventory in relation to sales
• Consistently uses established procedures, such as tagging and proper storage, to provide fast and effective handling of warranty items
• Provides an appealing showroom, set up with vehicles and accessories to draw the interest of customers
• Supervises employees to ensure that facilities are clean and efficient
• Works together with General Manager to devise monthly and annual goals for the Sales department
• Establishes and maintains active programs to follow up sales; Prepares and presents reports to General Manager when needed
• Meets budgeted revenue and expense goals
• Attends pertinent training as available to keep current with sales department concerns and sales techniques
• Maintains a professional appearance and a neat work area in accordance with company policy
• Understands and follows work rules and procedures
• Follows lawful directions from supervisors
• Upholds the company's non-disclosure and confidentiality policies and agreements
• Attends company meetings as required
• Other duties as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.