Sales Administrator

Penske Automotive Group

Fairfield (CT)

On-site

USD 42,000 - 64,000

Full time

14 days+

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Benefits offered by this job

Health insurance

401k matching

Career growth

Commission-based pay

Training programs

Job summary

Audi Fairfield, part of the Penske Automotive Group, is seeking a Sales Assistant to help the sales team deliver exceptional customer experiences. You will assist in locating vehicles, respond to inquiries, and support the sales process from initial contact through post-purchase follow-up.

Ideal candidates bring strong customer service, communication skills, and a team-oriented mindset in a fast-paced environment. A commitment to integrity and professionalism is essential.

Qualifications

Customer-oriented sales support experience preferred.
Strong communication and interpersonal skills.
Ability to work in a fast-paced, results-driven environment.
Commitment to providing an exceptional customer experience.

Responsibilities

Assist the sales team in locating specific vehicles for customers.
Respond to customer inquiries and follow up after vehicle purchase.
Support the sales process and ensure a smooth buying experience.
Maintain up-to-date knowledge of vehicle features and trends.

Skills

Customer service

Communication

Problem solving

Team player

Organizational skills

Multitasking

Computer proficiency

Education

High school diploma or GED

Job description

Description

Audi Fairfield, a Penske Automotive Group dealership, is looking for a Sales Assistant to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Sales Assistant assists the dealership Sales team in finding specific vehicles, responding to customers, supporting the sales process, and following-up with customers after vehicle purchase. The Sales Assistant is required to demonstrate a sound understanding of the latest industry trends, features and benefits of each vehicle. To be a successful Sales Assistant, you should have strong customer service, communication, and problem solving skills.

WHAT WE HAVE TO OFFER

Fortune 500 company, consistently recognized by Automotive News as among the \"Best Dealerships to Work For.\"

Proudly named to Glassdoor's Best Places to Work

Competitive compensation with uncapped earning potential - our commission-based pay structure allows you to control your income.

Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.

Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.

Values-driven culture built on integrity, professionalism, excellence and teamwork.

WHAT WE ARE LOOKING FOR

Genuine interest in providing an exceptional customer experience.

Friendliness, enthusiasm, reliability, with a positive \"team-player\" attitude.

Excellent communication, interpersonal and organizational skills.

Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

Ability to organize, prioritize, multitask, be flexible and meet deadlines

WHAT YOU CAN BRING TO THE TABLE

Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey.

Excellence: Provide an unparalleled level of knowledge, expertise, and authenticity to help customers find the vehicle they're looking for.

Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.

Initiative: Bring new business to the dealership through referrals, networking and repeat business.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Qualifications

Competencies

Able to establish personal sales goals and implement a plan of action to achieve goals

Ability to understand, keep abreast of, and comply with federal, state, and local regulations that impact retail automotive sales

Computer proficiency

Good communication skills both oral and written with the ability to effectively communicate via face-to-face, phone, or by other means of communication

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to process data and organize it for management analysis

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Ability to understand and follow work rules and procedures

Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Ability to interact well with others and be a positive influence on morale of department, dealership and organization

Supervisory Responsibility

None

Work Environment/Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds.

This position requires a good deal of walking or standing, 50 percent of the time or greater will stand and move throughout the dealership facility (lot, showroom, service department, offices) for most of the shift

This position may include prolonged periods of sitting with some pushing and pulling of arm or leg controls

This position requires climb, stoop, and kneel

This position requires the ability to hear and talk

This position requires the ability to have sufficient foot/hand/eye coordination to safely drive a vehicle

Will spend time out-doors, under varying climate conditions, subject to the elements, and may experience extreme heat and extreme cold and will also spend time indoors in air-conditioned areas

During winter months, will assist in cleaning vehicles from snow, if applicable to the local climate

Position Type/Expected Hours of Work

Schedule may vary from week to week depending on operational needs.
Works evenings, weekends and holidays as required.

Required Education and Experience

No prior experience or training is required
High school diploma or general education degree (GED) or equivalent combination of education and experience

Preferred Education and Experience

One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
Associate's degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience
Bachelor's degree (B.A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience
Two to four years related experience and/or training; or equivalent combination of education and experience
Please choose the appropriate preferred education and experience requirement

Additional Eligibility Qualifications (Certification/Licenses/Registrations)