Sales Manager

Mercedes--benz-Group; Chantilly (VA); On-site; USD 70,000 - 120,000; Full time

Job summary

Mercedes-Benz of Chantilly is seeking a Sales Manager to lead the vehicle sales team, plan short and long-term goals, and ensure customer-focused operations. You will manage sales, trade-ins, deliveries, and inventories while maintaining showrooms and meeting profit targets.

The role requires motivating staff, training, and adherence to company policies, with flexibility for variable hours including nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent; BA or Associate degree a plus.
• Two-three years' sales experience or equivalent education/experience.
• Valid state driver's license; state salesperson license may be required.

Responsibilities

• Motivate, train, and maintain professional sales staff for customer interactions.
• Manage trade-ins, sales, and delivery; maintain vehicle and sales logs.
• Use appropriate management procedures to achieve gross and net profit targets.
• Establish sales quotas aligned with staff capabilities.
• Oversee operations for new and used vehicles; ensure showroom appeal.
• Prepare reports for the General Manager and meet revenue/expense goals.
• Attend required training and uphold company policies.

Skills

Rapport building

Teambuilding

Leadership by example

IT systems proficiency

Education

High school diploma or equivalent

BA or Associate degree preferred

Tools

IT systems

Job description

Summary/Objective

The Sales Manager is responsible for the success of the vehicle sales by effectively managing the staff, planning, and developing short and long term goals.

Essential Functions

• Ensures sales personnel are motivated, thoroughly trained, and professional regarding customer interactions
• Manages trade-ins, sales, and delivery of new and new vehicles; Keeps a vehicle and sales history log
• Uses appropriate procedures for management; facilitates the Sales Department to generate expected levels of gross and net profit
• Establishes sales quotas for all sales personnel which meet their individual skill levels
• Supervises and runs all operations involving new and used vehicles
• Stays current with sales management through skilled use of the appropriate computer systems
• Establishes and manages an inventory control system that takes into account net profit goals to eliminate the chance of lower than expected profits
• Keeps a balanced new inventory in relation to sales
• Consistently uses established procedures, such as tagging and proper storage, to provide fast and effective handling of warranty items
• Provides an appealing showroom, set up with vehicles and accessories to draw the interest of customers
• Supervises employees to ensure that facilities are clean and efficient
• Works together with General Manager to devise monthly and annual goals for the Sales department
• Establishes and maintains active programs to follow up sales; Prepares and presents reports to General Manager when needed
• Meets budgeted revenue and expense goals
• Attends pertinent training as available to keep current with sales department concerns and sales techniques
• Maintains a professional appearance and a neat work area in accordance with company policy
• Understands and follows work rules and procedures
• Follows lawful directions from supervisors
• Upholds the company's non-disclosure and confidentiality policies and agreements
• Attends company meetings as required
• Other duties as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

Requirements

• Ability to take on many rolls as they manage the day-to-day operations of the dealership
• Ability to easily build rapport with customer base and create a trusting work environment that is felt by the customers
• Sustains focus and clarity by prioritizing performance measures, collecting only information that will be new, selectively auditing performance, and encouraging individuals to self-assess and take their own initiative to continuously improve
• Fosters a cooperative team style; makes teambuilding a team challenge by focusing on the behaviors of a winning team
• Leads by example in all the above; maintains focus on brand building as the cornerstone of success; demonstrates integrity and trustworthiness, internally and externally; promotes self-reliance and continuous improvement
• Comfortable using internal and external IT systems where appropriate to convey and communicate information; Uses the most appropriate system to communicate different types of messages

Supervisory Responsibility

Yes

Work Environment/ Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Light Work- lifting no more than 50 pounds at a time and/or frequent lifting or carrying of objects weighing up to 35 pounds
This position requires standing and walking for prolonged periods of time and may involve sitting for prolonged periods of time on occasion
This position requires the ability to push, pull, stoop, kneel, reach, grasp
This position involves repetitive motion
Entails working in an outdoor environment during various weather conditions
This position requires the ability to talk and hear

Position Type/Expected Hours of Work

Variable hours with ability to work nights, weekends, and holidays as required.

Required Education and Experience

High school diploma or equivalent. B.A. or Associates Degree a plus. Two-three years' sales experience or equivalent combination of education and experience. Valid state driver's license. State salesperson license may also be required.

Preferred Education and Experience

B.A. or Associate's Degree. Two-third years sales experience within auto industry.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

State Salespersons License may be required.

Dealership Name

Mercedes-Benz of Chantilly

Position Type

Full-time

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