Sales Manager

INSPIRE; Arlington (VA); On-site; USD 65,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Life Insurance

Short-term and Long-term Disability

Paid Time Off / Holiday

401(k)

Job summary

INSPIRE is seeking an Audio Visual Sales Manager to drive AV equipment and services sales at The Hotel Rosslyn in Rosslyn, VA. The role requires strong customer service, sales skills, and AV knowledge to maximize hotel AV revenue.

The successful candidate will collaborate with hotel staff and the internal AV team, manage client quotes, and ensure successful meetings from pre through post-event. Compensation includes benefits and a salary range of $65,000–$78,000.

Qualifications

• Proven customer service, sales, and hospitality skills.
• Familiarity with AV equipment, setup, and operations.
• Strong written and oral communication.
• Ability to develop client relationships and increase satisfaction.
• Creative and proactive in capturing AV business.
• Excellent organization in a high-volume environment.
• Professional demeanor and flexibility for odd hours.

Responsibilities

• Lead AV sales at the property and generate quotes and proposals.
• Identify client meeting needs and match to AV services and products.
• Collaborate with hotel sales and AV teams to secure business.
• Attend on-site and off-site client visits and pre/post-event meetings.
• Negotiate with clients to close AV business and align with client vision.
• Advise on AV equipment and labor selection with the AV staff.
• Review final billing with clients and secure approvals for charges.
• Follow up with clients for feedback and post-event service.

Skills

Customer service

Sales

Hospitality

Communication

Organization

Creativity

Self-motivation

Tools

Microsoft Office

IT device management

Networking

Job description

At INSPIRE, we know the value of exceptional people. We pride ourselves on providing our employees with growth and career oriented succession planning. INSPIRE operates each day in a customer-focused, innovative, and team-based environment. Our people are the primary reason for our success.

We provide quality technology, qualified technicians, and a creative vision that enables our clients to effectively communicate at their conferences, meetings, and events-all while focusing on building trusting and lasting relationships through professional and personalized service.

We offer a competitive benefits package for full-time employees. Medical, Dental, and Vision Coverage, Life Insurance, Short-term and Long-term Disability, Paid Time Off / Holiday, 401(k), along with additional voluntary benefits are available to all full-time employees at INSPIRE.

We are currently seeking an Audio Visual Sales Manager to work at The Hotel Rosslyn in Rosslyn, VA.

The salary range for this role is: $65,000-78,000

The Sales Manager will be responsible for the sales of Audio Visual equipment and services at a specific hotel or venue to capture the maximum amount of AV business and revenue. This position will also communicate directly with clients, the hotel, and the internal AV team to ensure meeting success.

As an Audio Visual Sales Manager, your day will consist of the following:

• Primary responsibility for sales at the property; generates quotes, corresponds with clients, and targets revenue goals
• Works directly with clients to determine their meeting needs and perspective, and match to AV services and products
• Works closely with hotel sales staff and others to contact upcoming clients and secure AV business
• Participates in on-site and off-site visits with prospective clients as well as pre- and post-event meetings
• Negotiates directly with clients to secure AV business and client vision
• Works closely with AV staff to consult on selection and acquisition of AV equipment and labor
• Reviews final billing directly with client and obtains approval of all AV charges
• Negotiates billing if necessary to ensure complete client satisfaction
• Follows up with all clients through thank you letters and post-event service evaluations.

Requirements

• High degree of demonstrated customer service, sales, and hospitality skills. Proven experience in developing positive customer relationships and focusing at all times to increase customer satisfaction.
• Familiarity with capabilities of audio-visual equipment, set-up, and general operations.
• Basic computer skills including Microsoft Office, networking, IT device management, PC and Mac operations.
• Exhibits excellent communication skills, both oral and written: is clear, concise, sincere, and persuasive.
• Demonstrates creativity and initiative in capturing AV business.
• Possesses excellent organizational skills and the ability to manage multiple tasks in a high-volume, sometimes stressful team environment.
• High degree of ownership and self-initiation skills as well as a positive professional demeanor.
• Flexibility to accommodate a changing work schedule (night, weekends, early mornings) as needed to meet clients.
• Ability to set an example for professional grooming and presentation standards as required by hotel partner/specific worksite