Sales Leader I - Business Banking

PNC; Austin (TX); On-site; Full time

Benefits offered by this job

Time off

Benefits

Learning and career development

Wellness programs

Recognition programs

Job summary

A leading financial services company in Austin, Texas is seeking a skilled team manager to lead customer management efforts and drive business results. The ideal candidate will oversee team activities, coach team members, and ensure risk is actively managed in client relationships. This position emphasizes building diverse and inclusive teams, embodying company values, and enabling change and innovation within the organization. Competitive total rewards package offered, including benefits and career development opportunities.

Qualifications

• Proven ability to lead and motivate teams to achieve business goals.
• Experience in managing client relationships and risk management practices.
• Strong skills in strategizing and executing sales plans.

Responsibilities

• Directs team to achieve customer experience goals.
• Coaches team members on client management activities.
• Identifies and mitigates risks in client interactions.
• Develops employee talent and monitors performance.

Skills

Team management

Client relationship management

Risk management

Sales strategy execution

Coaching and development

Job description

* Manages and directs a team to achieve business results and customer experience goals. May have direct sales and client responsibilities. Oversees the execution of strategy.* Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities. Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics. Develops and oversees the execution of account and sales plans. May have direct sales and client responsibilities.* Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.* Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing the full range of PNC's products and services to the client. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.* Develops team members while monitoring progress against individual goals. Motivates and develops staff, including acquiring top talent and managing performance-based issues. Effectively plans, organizes, directs, analyzes and evaluates staff and processes. Connects strategy to day-to-day activities and updates the team on a regular basis.* As defined with the business, coaches team members on skills needed to analyze, evaluate and mitigate credit risk and to lead others on credit requests by utilizing advanced knowledge of credit fundamentals and internal credit policies.* **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.* **Live the Values** - Role models our values with transparency and courage.* **Enable Change** - Takes action to drive change and innovation that will transform our business.* **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.* **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customers.PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our .