Sales Leader: Elevate Customer Experience & Team Growth

Knitwell Group; Coral Gables (FL); On-site; USD 28,000 - 42,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Knitwell Group’s Ann Taylor at Shops at Merrick Park in Coral Gables, FL is seeking a Sales Lead to deliver personalized customer experiences and guide associates. You will collaborate with the Store Manager to become a store expert and step in as manager when needed.

You’ll drive brand standards, onboard and develop a highly engaged team, and ensure an inclusive, customer-focused environment while leveraging available tools for omnichannel service.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability – including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Communication

Coaching

Leadership

Time management

Tools

POS system

Job description

Knitwell Group’s Ann Taylor at Shops at Merrick Park in Coral Gables, FL is seeking a Sales Lead to deliver personalized customer experiences and guide associates. You will collaborate with the Store Manager to become a store expert and step in as manager when needed.

You’ll drive brand standards, onboard and develop a highly engaged team, and ensure an inclusive, customer-focused environment while leveraging available tools for omnichannel service.