Sales Leader

Express, Inc.; Atlanta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Retail Sales Leader to enhance in-store experiences and drive sales. This role involves leading operations on the sales floor, training associates, and ensuring customer satisfaction. With a commitment to modern style and self-expression, the company offers a collaborative environment where your leadership will inspire a team dedicated to excellence. Join a forward-thinking organization that values your contributions and provides comprehensive benefits to support your well-being and career growth.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401(k) with Company Match

Merchandise Discount

Paid Time Off

Parental Leave

Qualifications

• High School diploma or equivalent required.
• At least 1 year of retail experience preferred.

Responsibilities

• Drive operations on the sales floor and in the stockroom.
• Assist in training associates and delivering great customer experiences.
• Manage daily store operations and ensure effective coverage.

Skills

Retail Experience

Effective Communication

Sales Accountability

Technology Proficiency

Team Collaboration

Education

High School Diploma

Tools

iPad

Cash Registers

Job description

Overview

About PHOENIX

PHOENIXRetail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident, and effortless style, whether dressing for work, everyday, or special occasions. Bonobos is a menswear brand known for pioneering exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

About Express

Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident, and effortless style. Whether dressing for work, everyday, or special occasions, Express ensures you look and feel your best, wherever life takes you.

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the online store at express.com, and the Express mobile app.

Store Name

Perimeter

Responsibilities

Express is seeking a Retail Sales Leader to join our team.

The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experience for customers.

Key Responsibilities

• Assist in developing and motivating associates to maximize sales potential
• Provide in-the-moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management, and execution of standards
• Partner with Store Management to provide feedback on associate performance
• Assist in training associates on store operations, product knowledge, policies, and procedures
• Execute action plans that optimize results
• Manage all aspects of daily store operations
• Ensure appropriate associate coverage to create a great customer experience
• Oversee and authorize the checkout experience
• Assist with merchandise flow, including shipment, replenishment, omni-channel operations, and in-store activities
• Monitor and analyze customer service provided by team members
• Build effective schedules with the right associates at the right times
• Promote and support an environment focused on delivering excellent in-store customer experiences
• Resolve customer service issues effectively for positive outcomes
• Lead and model the customer experience standards
• Display expert knowledge of products, company policies, promotions, and loyalty programs
• Assist with product launches, visual presentation standards, signage, and window changes
• Perform other duties as directed by your supervisor

Required Experience & Qualifications

• High School diploma or equivalent
• At least 1 year of retail experience
• Proficient in the use of technology (iPad, registers)
• Availability to work nights, weekends, and non-business hours
• Ability to meet physical requirements

Critical Skills & Attributes

• Previous retail experience preferred
• Effective communication skills with customers, peers, and supervisors
• Demonstrated sales accountability
• Strong collaborative skills and team orientation
• Ability to multitask and handle multiple customers and processes simultaneously

Benefits and Compensation

PHOENIX offers a range of benefits to support full-time associates' health and financial security, including:

• Medical, pharmacy, dental, and vision coverage
• 401(k) and Roth 401(k) with company match
• Merchandise discount
• Paid Time Off
• Parental leave for new parents

For part-time associates, PHOENIX partners with LIG Solutions to provide insurance options such as major medical, dental, vision, and supplemental coverage, including life insurance. Part-time associates may also be eligible for paid sick leave, public health emergency leave, participation in 401(k) plans, merchandise discounts, incentive programs, and voluntary benefits through YouDecide. Compensation varies based on location, education, skills, and experience.

Closing

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PHOENIX is an equal opportunity employer and does not discriminate based on protected characteristics. We only hire individuals authorized to work in the United States. We provide reasonable accommodations for individuals with disabilities. To request an accommodation, call 1-800-964-9793 and say 'Associate Relations' or email [e-mail].

Notification to Agencies: PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies without a signed agreement and HR approval. We will not consider or pay fees for unsolicited resumes.