Sales Lead PT @ Candyland NYC

Event Network, Inc.; New York (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Event Network, Inc. is seeking a Sales Lead at Candy Land, a dynamic retail destination where guests of all ages discover wonder and joy while you lead the team to deliver exceptional guest service.

In this entry-level supervisory role, you’ll assist the Store Director in guiding the team, handling opening/closing, cash handling, and driving sales through strong leadership and customer focus. Join us to foster a learning environment and build memorable experiences.

Qualifications

• Experience in retail or guest-facing roles preferred.
• Ability to balance cash and perform opening/closing duties.
• Strong communication and problem-solving skills.

Responsibilities

• Lead the Sales Team to ensure optimal guest service.
• Perform opening and closing operations.
• Build relationships with team members to support execution of business results.
• Resolve guest service issues in partnership with Store Director.
• Accountable for cash handling and accurate register transactions.
• Respond to communications in a timely manner.

Skills

Guest service excellence

Leadership & supervision

Cash handling

Team communication

Merchandising basics

Job description

Job Summary

Lead the Operations. Support the Magic. Inspire the Team.

At Candy Land, we're creating more than a candy store— we're creating a destination where guests of all ages discover wonder, celebrate imagination, and create lasting memories. Every visit is designed to spark joy through hospitality, storytelling, playful discovery, and indulgent treats.

This position provides optimal guest service ensuring that all the guest needs are met in a timely manner. The Sales Lead position assists the Store Director and Assistant Store Director in leading the team members in optimal guest service. A Sales Lead will also be responsible for higher level transactions to include cash and safe balancing. The SL is considered an entry level supervisor position.

Key Responsibilities and Accountabilities

Leadership and Team Member Results

• Holds self accountable to all e|n standards of performance and behavior.
• Resolves guest service issues in partnership with Store Director.
• Responsible for leading the Sales Team to ensure optimal guest service.
• Performs all opening and closing operations.
• Builds strong relationships with team members to align and support execution of business results.
• Actively pursues opportunities to promote self development.
• Creates a learning environment by modeling e|n core values.
• Fosters Partner team member relationships to support business initiatives and growth.
• Complies with company personnel policies.

Business and Financial Results

• Along with Store Director assists team to achieve store location’s sales, per cap and purchase with purchase goals.
• Achieves personal purchase with purchase sales goals and other statistical sales expectations assigned by the store leadership team.
• Supports the Store Director in coaching team members to achieve purchase with purchase goals and other sales expectations.
• Consistently looks for methods to maximize store sales.
• Accountable for accurate cash handling with the registers. Ensures completion and accuracy of all register transactions.
• Works assigned schedule.

Management and Operating Results

• Accountable for completing product, operations and merchandise presentation training.
• Responsible for executing and maintaining all visual presentation directives as communicated by Store Director and SSC initiatives.
• Participates in all e|n initiatives and ensures sustainability.
• Responds and reacts to all communication in a timely manner.
• Performs daily tasks such as cleaning, store recovery, and merchandise placement.
• Accountable for all Loss Prevention procedures and requirements.

Guest and Partner Results

• Accountable to consistently demonstrate e|n Cares.
• Responsible for optimal guest service of all team members.
• Required to maintain full knowledge of the venue’s building and its programs.
• Ensures a clean, organized and safe environment for guests to shop in.
• Follows e|n and Partner dress code guidelines.
• Participates in regional philanthropic activities.

Candy Land is more than a retail destination— it's an experience where families discover wonder, celebrate imagination, and create lasting memories.

Physical Demands – The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the Sales Lead is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• The Sales Lead must frequently lift and/or move up to 40 pounds.

Pay rate: $20/hr