Sales Lead, Oak Park Mall

KnitWell Group; Overland Park (KS); Sur place; USD 19 000 - 28 000; Temps partiel

Résumé du poste

LOFT is seeking a Sales Lead in Overland Park, KS to model excellent customer experiences and guide a team of associates. You will collaborate with the Store Manager to run store functions and step in as manager when needed.

The role emphasizes delivering personalized service, coaching staff, and maintaining brand standards while supporting an engaging, inclusive store environment.

Qualifications

• 6-months of retail sales experience preferred.
• Management experience preferred.
• Technologically proficient and able to operate a POS system.
• Enjoys communicating and coaching others.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Responsabilités

• Provide personalized customer experiences and guidance to associates.
• Collaborate with Store Manager to support operations.
• Represent the brand and model exceptional customer interactions.
• Uphold visual and operational standards aimed at the customer.
• Use available tools to enable an omnichannel shopping experience.
• Offer in-the-moment feedback and coaching to the team.

Connaissances

Retail sales

Management experience

POS operation

Coaching

Outils

POS system

Description du poste

About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.About the roleAs a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.The impact you can haveIn this role, you'll have the opportunity to:Be a representative of the brand and model personalized customer experience behaviors.Assist store leaders with onboarding and developing an effective, highly engaged team.Support an inclusive store environment for associates where everyone feels welcome and engaged.Uphold the highest visual and operational standards while keeping the focus on the customer.Use tools to drive a customer-focused team environment and profitable business.Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.Build productive relationships by sharing ideas and supporting the team.Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.Seamlessly step into the role of manager when needed.You'll bring to the role6-months of retail sales experience (preferred)Management experience (preferred)Technology proficient and ability to operate a point-of-sale systemEnjoys communicating and coachingFlexible availability – including evenings, weekends, and holidaysTakes initiative in making thoughtful decisionsAbility to organize, delegate, and prioritize assignments to stay on top of deadlinesBenefits401(k) planMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 1710-Oak Park Mall-ANN-Overland Park, KS 66214Position Type:Regular/Part timeEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected