Sales Lead-Mall of America

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; BLOOMINGTON (MN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

Merchandise discounts

Career development

Job summary

KnitWell Group, a specialty retail operating company, is seeking a Sales Lead for Store 5211-Mall of America-Soma in Bloomington, MN. You will supervise the team, model brand standards, and deliver personalized, hospitality-driven customer experiences on the selling floor and across channels.

Responsibilities include opening/closing, coaching, scheduling, cash handling, inventory, replenishment, and staying current on promotions and store policies while empowering associates to meet performance

Qualifications

• Minimum 2 years of retail management experience.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Assist store leadership with opening and closing responsibilities.
• Lead by example on the sales floor and coach team members.
• Manage cash handling, scheduling, inventory, and replenishment.
• Share brand priorities and store policies with the team.
• Create a welcoming, customer-centered shopping experience.

Skills

Retail management

Customer service

Communication skills

Team leadership

Flexible scheduling

Physical stamina

Job description

About us

Inspired by our customers who appreciate fashion as much as function, Soma is an intimate apparel brand that embraces a passion for comfort and confidence by offering beautiful, innovative solutions. At Soma, every day is a chance to make women feel more empowered. Join the movement. Bring your talents and discover opportunities, support, and growth.

About the role

As a Sales Lead, you partner closely with store leaders to supervise the team, lead by example, and step in to support leadership responsibilities wherever needed. You play a pivotal role in upholding brand standards and helping shape a positive team culture. You will set the tone for achieving team goals by providing clear direction and support. As a role model for the team, you demonstrate a welcoming, customer-centered environment that goes beyond the transaction to create memorable, personalized experiences that reflect our culture of hospitality.

The impact you can have

• Assist the store leadership team with general store operations, including opening and closing responsibilities.


• Actively share brand priorities, initiatives, and messages with store teams.


• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.


• Provide coaching and encouragement to keep the team on track with performance goals.


• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.


• Be knowledgeable about current sales, promotions, and store policies.


• Support associate development, provide coaching feedback, and assist with scheduling, when needed.


• Share ideas and insights with the store leadership team.


• Contribute to a positive work environment by embracing teamwork with peers and leaders.

What you’ll bring to the role

• Passion for our brand, fashion, and empowering confidence.


• 2 years of retail management experience preferred.


• Must be at least 18 years old.


• Ability to develop strong customer and peer relationships.


• A team player mindset with a high level of ownership and initiative.


• Flexible availability - including nights, weekends, and holidays.


• Excellent communication and interpersonal skills.


• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Benefits

• Optional medical, dental, and vision insurance


• 401(k) plan


• Merchandise discounts plus eligibility for discounts at our sister brands


• Professional development and opportunities for advancement across our brands


• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location: Store 5211-Mall of America-Soma-Bloomington, MN 55425

Position Type: Regular/Part time

Pay Range: $13.20 - $16.40 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

NOTE:

• It won’t cost you money to apply for a job with us. Our brands will never ask for money – that includes a wire transfer or a credit card. There will be no charge for equipment, background checks or other expenses in submitting a job application with us.


• We will never ask for your bank account information as part of the interview process. Your bank account information should only be entered during the onboarding process after you are hired to set up direct deposit of wages.


• Interviews will be conducted in‑person or through a secure video call, using a teleconference application that uses email addresses only (not telephone numbers).


• Watch closely for email addresses with misspelled or "[e-mail]" instead of "[e-mail]", and misspelled company names like "[e-mail]" or "[e-mail]".


• If you do apply to our Brands through an official job board site rather than using our official website (https://www.ascena.com/home/our-careers/work-with-us/), report suspicious communication immediately to the site or platform used to submit your job application (such as an official job board site).


• If you have any questions or are not sure if you’ve applied to our Brands, please reach out to [e-mail] to confirm.


• If you believe you may be a victim of a scam, please contact your local law enforcement.

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.