Sales Lead/Key holder

Cole Haan; Elizabeth (NJ); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a Sales Lead/Key Holder to drive sales and foster a positive team culture. In this part-time role, you'll be responsible for achieving financial targets while ensuring exceptional customer service. You'll lead a dedicated team, support training and development, and maintain operational excellence. This position offers a dynamic environment where your contributions will directly impact store success. If you have a passion for retail and a knack for leadership, this opportunity is perfect for you.

Qualifications

• 2 years of retail experience, preferably in specialty or footwear retail.
• Knowledge of retail operations including sales and inventory control.

Responsibilities

• Drive financial growth by achieving sales and key KPI goals.
• Support and maintain a positive store environment by leading a quality team.

Skills

Retail Operations

Customer Service

Sales

Team Leadership

Communication Skills

Time Management

Education

High School Diploma

Retail Experience

Tools

POS Systems

Microsoft Office

Job description

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Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

Core Accountabilities

Deliver financial results:

• Drive financial growth by achieving sales and key KPI goals
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
• Coach staff to exceed individual and store goals
  
  

Build a Dedicated And Good-natured Team

• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in training and development
• Urgently partners on performance issues
  
  

Create a culture of customer obsession that caters to the extraordinary achiever:

• Deliver extraordinary customer service through your store team
• Support and maintain visual merchandising standards consistent with company expectations
  
  

Deliver Operational Consistency

• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures
  
  

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

• Part-Time Position
• Candidates must be at least 16 years of age
• 2 years retail experience. Specialty and or footwear retail preferred.
• Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs.
• Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.
• Excellent verbal and written communication, delegation follow-up and time management skills.
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• Ability to lift, push, and pull up to 25-50 pounds occasionally
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.
  
  

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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