Retail Sales Lead - Key Holder (Part-time)

Fragrance; Town of Huntington (NY); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Retail Sales Lead to enhance customer service and product knowledge in a vibrant retail environment. This part-time role emphasizes operational excellence and teamwork, where you will guide your team to deliver exceptional customer experiences. You will be responsible for maintaining store standards, achieving sales goals, and building lasting customer relationships. With flexible hours and a supportive team atmosphere, this position offers a fantastic opportunity for growth in the retail sector. Join a forward-thinking company that values integrity and customer satisfaction.

Benefits

Medical, Dental, Vision Insurance

PTO and Paid Holidays

Short Term Disability

Life Insurance

401(k) with company match

Employee Discounts

Qualifications

• Previous retail or customer service experience is essential.
• Strong communication and problem-solving skills are required.

Responsibilities

• Demonstrate selling and product knowledge strategies.
• Maintain a clean and tidy store environment.
• Achieve and exceed sales goals regularly.

Skills

Retail or customer service experience

Sales achievement record

Excellent communication skills

Problem-solving skills

Team-building skills

Organizational skills

Ability to multi-task

Proficiency in POS systems

Quick learner

Tools

POS systems

Microsoft Outlook

Job description

Join to apply for the Retail Sales Lead - Key Holder (Part-time) role at Fragrance.com

Position Title: Retail Sales Lead – Key Holder

Department: Retail

Reports to: Store Manager

Classification: Hourly

Company Profile

Fragrance.com is a worldwide leading beauty e-commerce company dedicated to providing access to a vast inventory of genuine, brand-name fragrances, skincare, candles, aromatherapy, and more.

Job Overview

The Retail Sales Lead emphasizes customer service, product knowledge, and visual presentation. Implements store business plans and collaborates with the Store Manager and team to ensure operational excellence. Acts as a role model, guiding the team to deliver excellent customer experiences and maximize sales. This role requires strong rapport-building skills and may include opening and closing the store.

Responsibilities

1. Demonstrate selling, incentive, and product knowledge strategies.
2. Cover sales floor at all times.
3. Open/close the store as scheduled.
4. Maintain awareness of all sales promotions and replenish the sales floor as needed.
5. Execute store maintenance, ensuring a neat, clean, and tidy environment.
6. Uphold high standards of integrity and ethical behavior.
7. Adjust to different customer personalities and operate computerized register systems.
8. Achieve and exceed sales goals regularly.
9. Develop relationships with existing customers.
10. Adapt to changing priorities and work environments.
11. Complete tasks accurately and on time, demonstrating reliability.
12. Make informed decisions and take initiative in tasks.

Required Knowledge and Skills

1. Previous retail or customer service experience.
2. Proven sales achievement record.
3. Willingness to work non-traditional hours, including nights, weekends, and holidays.
4. Excellent communication and problem-solving skills.
5. Strong team-building and organizational skills.
6. Ability to multi-task in a fast-paced environment.
7. Proficiency in POS systems and Microsoft Outlook preferred.
8. Quick learner of new processes and technologies.

Additional Information

This is a direct hire position. No agencies or recruiters please. Applicants must be authorized to work in the U.S. and we are unable to sponsor visas at this time.

Benefits

• Medical, Dental, Vision Insurance
• PTO and Paid Holidays
• Short Term Disability, Life Insurance, Accident & Critical Illness
• Flexible Spending Account
• 401(k) with company match
• Employee Discounts

Additional Details

This role is entry level, part-time, in the Sales and Business Development industry, within online and mail order retail sectors. Seniority level is entry level.