Sales Lead — Inspire Teams & Elevate Customer Experience

knitwellgroup; Baltimore (MD); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Lane Bryant in Baltimore is seeking a Sales Lead to create an engaging environment for customers and associates. You will partner with the Store Manager to execute daily action plans and guide your team to deliver outstanding service while keeping the store looking its best.

With 1–3 years in retail, you’ll coach and motivate staff, manage schedules, and spot opportunities to grow sales. You’ll use store systems confidently, communicate in English, and be flexible to work evenings, weekends, and

Qualifications

• 1–3 years of retail experience.
• High school diploma or equivalent.
• Passion for styling and people skills.
• Flexible evenings, weekends, and holidays.
• Able to read/write in English.
• Proficient with store technology and systems.

Responsibilities

• Welcome customers and engage with them to understand their needs and support their shopping experiences.
• Share your knowledge of our products and services with customers to outfit and inspire them.
• Empower teams to exceed customer expectations through the company selling model.
• Help store leaders execute daily operational action plans.
• Motivate and coach associates to recognize and improve performance.
• Drive results by identifying business opportunities in partnership with store leaders.
• Assess daily schedules to maximize productivity and equalize payroll.
• Share daily communications with store teams and prioritize tasks as needed.
• Support store leadership with onboarding new associates when needed.
• Support the store’s priorities by adhering to brand guidelines, operational requirements, and asset protection policies.

Skills

Retail experience

High school diploma

Passion for styling

Flexible availability

English literacy

Tech-savvy

Education

High school diploma

Job description

Lane Bryant in Baltimore is seeking a Sales Lead to create an engaging environment for customers and associates. You will partner with the Store Manager to execute daily action plans and guide your team to deliver outstanding service while keeping the store looking its best.

With 1–3 years in retail, you’ll coach and motivate staff, manage schedules, and spot opportunities to grow sales. You’ll use store systems confidently, communicate in English, and be flexible to work evenings, weekends, and