Sales Lead - Footwear & Customer Experience Champion

Caleres, Inc.; Macedonia (OH); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Dayforce Wallet early pay

Transfer within 850+ stores

Career development opportunities

Employee Assistance Program

Total Rewards benefits

Job summary

Caleres, Inc.'s Famous Footwear is seeking a Sales Lead in the Macedonia, OH area to drive a welcoming in-store experience for every customer. You’ll coach teammates, motivate the team, manage store operations, and ensure shelves are inviting, pricing is accurate, and the latest styles are easy to find.

The role emphasizes teamwork, customer connection, and fashion knowledge. A high school diploma and flexible schedule are required; benefits include discounts, health coverage, and opportunities

Qualifications

• Has a High School Diploma/GED.
• Proficient working knowledge of general retail practices and procedures.
• Previous experience being on a team and motivating others to accomplish a goal.
• Manages multiple tasks and communicates direction set by the store manager.
• Demonstrated ability to mentor and train Associates on selling and operational processes.
• Demonstrated ability to work a flexible schedule and meet availability requirements of the role. Includes holidays, nights, weekends, and extended hours.
• Has basic computer skills.

Responsibilities

• Inspire that Famous Feeling: Lead and coach teammates to deliver caring customer connections.
• Elevate to Your Goal-Crushing Era: Drive sales and achieve goals with accountability.
• Ace Retail Operations: Manage store opening/closing, pricing, inventory, and clean, organized shelves.
• Connect the Dots: Adhere to company policies and collaborate with partners to accomplish tasks.
• Be a Famous Culture Influencer: Embody customer-service excellence and brand-driven behavior.
• Bring the Positive Vibes: Foster diversity, inclusivity, and a proactive mindset.
• Be a Shoe-off: Recommend styles and ensure customers leave with the perfect fit.

Skills

Team leadership

Customer service

Communication

Merchandising

Education

High School Diploma/GED

Tools

POS system

Microsoft Office

Job description

Caleres, Inc.'s Famous Footwear is seeking a Sales Lead in the Macedonia, OH area to drive a welcoming in-store experience for every customer. You’ll coach teammates, motivate the team, manage store operations, and ensure shelves are inviting, pricing is accurate, and the latest styles are easy to find.

The role emphasizes teamwork, customer connection, and fashion knowledge. A high school diploma and flexible schedule are required; benefits include discounts, health coverage, and opportunities