Sales Lead — Elevate Customer Moments & Team Performance

Pandora; Byron Township (MI); On-site; USD 2,321,000 - 2,893,000; Full time

Benefits offered by this job

Base + bonus

401K

Medical

Dental

Vision

Short/Long Term Disability

Life insurance

Product discounts

Tuition reimbursement

PTO

Job summary

Pandora Grand Rapids at Tanger Outlets is seeking a Sales Lead who will embody the Pandora brand and deliver exceptional customer experiences. You will support Managers and Sales Associates to drive store success and build lasting connections with customers.

You should have at least 2 years in a high-performance selling environment, strong communication, and a sharp business sense. The role requires flexibility for nights, weekends, and holidays in a fast-paced retail setting.

Qualifications

• At least 2 years of experience in a high-performance selling environment.
• Strong written and verbal communication; show care in interactions.
• Ability to connect with people at all levels of the organization.
• Sharp business acumen with analytical thinking to drive results.
• Excellent time management and prioritization; delegate when needed.
• Familiarity with Microsoft Office 365 Suite and POS systems.

Responsibilities

• Exceed store sales goals by building genuine connections with fans.
• Support Managers and Sales Associates to ensure in-store success.
• Provide real-time coaching and feedback to empower the sales team.
• Deliver exceptional customer experiences and foster brand loyalty.

Skills

Sales experience

Communication

People skills

Time management

Analytical thinking

Microsoft Office 365

Retail POS systems

Eligibility to work

Tools

Microsoft Office 365 Suite

Retail POS systems

Job description

Pandora Grand Rapids at Tanger Outlets is seeking a Sales Lead who will embody the Pandora brand and deliver exceptional customer experiences. You will support Managers and Sales Associates to drive store success and build lasting connections with customers.

You should have at least 2 years in a high-performance selling environment, strong communication, and a sharp business sense. The role requires flexibility for nights, weekends, and holidays in a fast-paced retail setting.