Sales Lead — Empower Teams, Exceed Store Goals

Pandora; Boston (MA); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Base + bonus

401K plan

Job summary

Pandora at Macy's Boston is seeking a Sales Lead to embody the Pandora brand, deliver exceptional customer experiences, and drive store performance. You will support Managers and Sales Associates, deliver memorable shopping moments, and build lasting connections with fans.

The role emphasizes brand ambassadorship, product knowledge, and closing deals while coaching others to meet KPIs in a dynamic retail environment. Nights, weekends, and holidays may be required.

Qualifications

• Demonstrated results in a high-performance selling environment.
• Strong written and verbal communication with a caring approach.
• Ability to engage customers and build brand loyalty.
• Sharp business sense and analytical thinking to deliver results.
• Strong time-management skills and ability to prioritize tasks.

Responsibilities

• Deliver exceptional customer experiences and exceed sales goals.
• Support Managers and Sales Associates to drive store success.
• Create memorable shopping moments with product knowledge and brand loyalty.
• Coach and inspire the sales team, provide real-time feedback.
• Foster accountability for store performance and KPI achievement.

Skills

2+ years sales experience

Care in communication

People connection

Business acumen

Time management

Microsoft Office 365

Retail POS systems

18+ years old

Tools

Microsoft Office 365

POS systems

Job description

Pandora at Macy's Boston is seeking a Sales Lead to embody the Pandora brand, deliver exceptional customer experiences, and drive store performance. You will support Managers and Sales Associates, deliver memorable shopping moments, and build lasting connections with fans.

The role emphasizes brand ambassadorship, product knowledge, and closing deals while coaching others to meet KPIs in a dynamic retail environment. Nights, weekends, and holidays may be required.