Sales Lead & Customer Experience Coach

LOFT; Moosic (Lackawanna County); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Job summary

LOFT is seeking a Sales Lead in Moosic, PA to mentor and guide its store team while delivering standout customer experiences. You will work closely with the Store Manager to model company values, train associates, and ensure high standards in service, presentation, and operations.

The role requires retail experience and a flexible schedule, including evenings, weekends, and holidays. This position emphasizes leadership, teamwork, and the ability to drive store performance through

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Proficient with technology and able to operate a POS system.
• Strong communication and coaching skills.
• Flexible availability including evenings, weekends, and holidays.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Responsibilities

• Deliver personalized customer experiences and model brand behaviors.
• Support onboarding and development of an engaged sales team.
• Collaborate with the Store Manager to step in as manager when needed.
• Uphold high visual and operational standards while focusing on the customer.
• Use available tools to maintain a seamless omnichannel shopping experience.

Skills

Communication

Coaching

Decision making

Organization

Time management

Teamwork

Customer focus

Tools

POS System

Job description

LOFT is seeking a Sales Lead in Moosic, PA to mentor and guide its store team while delivering standout customer experiences. You will work closely with the Store Manager to model company values, train associates, and ensure high standards in service, presentation, and operations.

The role requires retail experience and a flexible schedule, including evenings, weekends, and holidays. This position emphasizes leadership, teamwork, and the ability to drive store performance through