Sales Lead-ANN

LOFT; California; On-site; USD 30,000 - 40,000; Part time

Job summary

Join a leading company as a Sales Lead, where you'll enhance customer experiences and support team development. This role involves coaching associates, maintaining store standards, and stepping in as manager when necessary. Enjoy a culture of growth and community support.

Benefits

50% off regular-priced merchandise

Support for individual development

401(k) eligibility

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.

Responsibilities

• Support and role model excellent customer experiences.
• Collaborate with the Store Manager and step in as manager when needed.

Skills

Communication

Coaching

Technology Proficiency

Job description

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About Us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About The Role

As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

The impact you can have

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

You'll bring to the role

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficiency and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Benefits

• Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus discounts at other KnitWell Group brands.
• Support for your individual development and opportunities for growth within our family of brands.
• A culture of giving back – opportunities to support our philanthropic partners that benefit local communities.
• 401(k) eligibility.
• Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and programs is role-dependent.

Location

Store 1777-Waterside Marina Del Rey-ANN-Marina Del Rey, CA 90292

Position Type

Regular/Part-time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based on qualifications and are made without regard to protected categories. Reasonable accommodations are available for applicants with disabilities. Contact [e-mail] for assistance.

Additional Information

California Pay Information: https://knitwellgroup.com/assets/CA-Posting-ANN.pdf