Sales Lead

Cole Haan; Williamsburg (VA); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Holiday pay

Sick pay

Job summary

Cole Haan is seeking a Sales Lead to drive store sales and profitability in Williamsburg, VA. The role focuses on implementing strategic store direction, maintaining a healthy team culture, and delivering excellent customer service.

The position emphasizes coaching staff, training, visual merchandising, and strict adherence to company policies and procedures to ensure loss prevention and safety standards.

Qualifications

• Experience driving store sales and profitability.
• Ability to coach staff to meet store goals.
• Knowledge of visual merchandising and store policies.

Responsibilities

• Drive sales and KPI goals to grow the business.
• Assist in controlling expenses including payroll and supplies.
• Coach and develop store staff to exceed goals.
• Lead a positive, high-performing store team.
• Assist in training and development; address performance issues.
• Deliver exceptional customer service and maintain merchandising standards.
• Ensure loss prevention and health & safety compliance.

Skills

Sales leadership

KPI achievement

Team coaching

Training & development

Customer service

Visual merchandising

Loss prevention

Health & safety

Policy compliance

Job description

Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

CORE ACCOUNTABILITIES

• Drive financial growth by achieving sales and key KPI goals
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
• Coach staff to exceed individual and store goals

Build a dedicated and good-natured team

• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in training and development
• Urgently partners on performance issues

Create a culture of customer obsession that caters to the extraordinary achiever

• Deliver extraordinary customer service through your store team
• Support and maintain visual merchandising standards consistent with company expectations

Deliver operational consistency

• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

State Specific Wage Information

Rate of pay dependent upon candidates' relevant skills, experience, and location. Pay Range $18.00 - $20.00

Wage Info

Rate of pay dependent upon candidates' relevant skills, experience, and location. Pay Range $18.00 - $20.00

Holiday pay, sick pay up to 80 hours in a plan year and employee discount.

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.