Sales Lead

Visionworks of America; Washington (District of Columbia); On-site; USD 36,000 - 38,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical and Dental for Full Timers

Job summary

Visionworks of America, located in Washington, DC, is looking for a Sr. Optical Specialist to ensure an outstanding experience for every patient and customer. This role requires 12 months of optical experience or an ABO Certification. The ideal candidate will assist customers with their eyewear needs, ensuring they receive the best possible service.

Benefits include vision coverage, paid leave, a 401(k) savings plan, and more. The position promotes a friendly and engaging customer journey, vital to our brand's success.

Qualifications

• 12 months optical experience necessary or ABO Certification in lieu of experience.
• HS diploma, GED or equivalent related job experience.
• Maintain Optician License requirements per state guidelines, as needed.

Responsibilities

• Deliver daily sales goals through excellent customer/patient service.
• Engage with customers to recommend suitable products and services.
• Measure customers for eyewear and ensure proper product knowledge.

Skills

Optical experience

Customer service

Sales goals achievement

Knowledge of eyewear

Education

High School diploma or GED

ABO Certification

Job description

About Us

Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Pay

Pay Class: Full Time
Pay: $17.50 - $18.47 per hour

The Role

A Visionworks Sr. Optical Specialist-Lead/Sales Lead is the very face of our business and is dedicated to ensuring the best possible journey for every patient and customer. This person is trained and knowledgeable about optics, our products/services and managed vision care. The Sr. OS personally takes the patient/customer through the Visionworks experience ensuring their eyewear needs are met in a simple, human and bold way. A Senior Optical Specialist has 12 mo. prior industry (optical) experience.

The SR. OS currently has and maintains license requirements per state guidelines in this role and dispenses eyewear in states where required and/or licensed.

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey
• Engage with patients/customers and recommend products and services that meet their eye care needs
• Measure patients/customers for their eyewear and maintain product/optical knowledge through continuous training and development to ensure eyewear is right the first time. May troubleshoot eyewear needs as necessary
• Execute day-to-day operational activities to support the store's financial and customer experience goals including opening and closing the store as needed in lead positions only

Qualifications

• 12 months optical experience necessary (within Visionworks or other organization) or ABO Certification in lieu of experience
• HS diploma, GED or equivalent related job experience
• Maintain Optician License requirements per state guidelines, as needed (licensed)

Benefits

• Vision Coverage
• Paid Parental Leave
• Bereavement Leave
• 401(k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

Compensation range for the roles is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job‑related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.