Sales Lead, Part-Time - Coconut Grove

Faherty Brand; Miami (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

Faherty Brand is seeking a store leader in Miami to guide the team in delivering exceptional guest experiences and achieving retail goals. You will oversee sales, guest retention, and visual merchandising while maintaining Faherty Brand’s standards.

The role requires multi-year leadership in hi-growth direct-to-consumer retail with strong communication and collaboration skills. You will work closely with the leadership team to optimize store performance and brand representation.

Qualifications

• Leadership experience in hi-growth direct-to-consumer retail.
• Omnichannel awareness and the ability to lead a team to provide a seamless customer experience between retail stores and ecommerce platforms.
• Proficiency with Google Suites and MS Office.

Responsibilities

• Create a store environment that embodies the core value of Spreading Good Vibes and drives sales performance.
• Manage in-store sales, returns and exchanges while maintaining brand standards.
• Lead guest outreach and retention through personalized communication and events.
• Analyze key business metrics to identify performance improvements and drive results.
• Collaborate with Leadership Team on monthly supply orders and operations.
• Prepare store and team for monthly assessments and communicate opportunities to Store Leader.
• Maintain a neat, clean, and organized salesfloor, ensuring visual standards and timely floor restocks.
• Uphold high standards, recognize performance, and communicate effectively with the team.

Skills

Leadership

Retail leadership

Communication

Team collaboration

Tools

Google Suites

MS Office

Job description

Is this job for you?

Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company directives & standards. Through advanced planning, time management, team development, and delegation you’ll create an inclusive environment embodying Faherty Brand values & culture. You will provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance. As well as ensuring a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business: People, Sales, Visual Merchandising, and Operations.

Is this job for you?

Roll up your sleeves and lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company directives & standards. Through advanced planning, time management, team development, and delegation you’ll create an inclusive environment embodying Faherty Brand values & culture. You will provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance. As well as ensuring a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business: People, Sales, Visual Merchandising, and Operations.

What you’ll do:

Sales

• Create a store environment embodying our core value of Spreading Good Vibes.
• Process in-store sales, returns and exchanges.

Drive Guest Capture & Retention

• Manage client outreach via personalized communication.
• Maintain up-to-date client information, requests and product feedback.
• Assist in the planning & execution of in-store events.

Action Oriented, Drive Results, Resourceful

• Analyze key business metrics to identify performance improvement opportunities.
• Utilize business tools as well as personal market-specific insight to drive results.

Operations

• Cash Management - Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders…etc
• Utilize available resources consistently & effectively.
• Collaborate with Leadership Team for monthly supply orders.

Support in Monthly Store Assessment

• Prepare store & team to ensure the success within your four walls.
• Communicate successes and opportunities to Store Leader.

Visuals

• Maintain a neat, clean and organized salesfloor & register area.
• Represent and reinforce brand standards in a positive manner through strong visual presentation.
• Help support floor moves based on seasonal roll-outs.
• Partner with the team daily to ensure the floor is fully restocked based on sell-through.

People

• Uphold & drive goals, fostering a positive atmosphere for all.
• Champion high standards that empower others to excel within the store & company at large.
• Recognize and highlight individual & team performance.
• Communicate effectively.
• Collaborate & builds trust.

Physical Requirements

• Available when we are open for business, including nights, weekends, and holidays.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

What you’ll have:

• Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred. Interchangeable with proven record of effectiveness and high performance in an internal role for a minimum of 6 months’ time.
• Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms.
• Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.