Sales & Guest Experience Lead

Event Network, Inc.; Grand Rapids, Northern (MI, KY); Hybrid; USD 38,000 - 60,000; Full time

Job summary

The Sales Lead at Event Network, Inc. supports the Store Director and Assistant Store Director in delivering optimal guest service and guiding the team in day-to-day operations.

This role serves as an entry-level supervisor, requiring the ability to stand in for leadership and ensure the store runs smoothly. Key duties include opening/closing tasks, maintaining visual standards, and managing cash handling with accuracy while fostering a collaborative, guest-focused environment for the team and

Qualifications

• Must be 18 years or older to apply.

Responsibilities

• Leads the Sales Team to ensure optimal guest service.
• Performs all opening and closing operations.
• Accountable for accurate cash handling with the registers and for the completion and accuracy of all transactions.
• Builds strong relationships with team members to align and support execution of business results.
• Fosters partner team member relationships to support business initiatives and growth.
• Responds and reacts to all communication in a timely manner.

Job description

The Sales Lead at Event Network, Inc. supports the Store Director and Assistant Store Director in delivering optimal guest service and guiding the team in day-to-day operations.

This role serves as an entry-level supervisor, requiring the ability to stand in for leadership and ensure the store runs smoothly. Key duties include opening/closing tasks, maintaining visual standards, and managing cash handling with accuracy while fostering a collaborative, guest-focused environment for the team and