Sales Lead: Lead Guest Service & Team Growth

Event Network, Inc.; Kapolei (HI); On-site; USD 23,419 - 24,796; Full time

Job summary

Event Network, Inc. in Kapolei, HI is seeking a Sales Lead to assist the Store Director and Assistant Store Director in guiding the team toward optimal guest service.

The role includes handling higher level transactions and cash balancing, and it is described as an entry level supervisor position. Key duties include leading the sales team, ensuring accurate cash handling, daily store tasks, and adherence to policies while promoting customer satisfaction and team development in a fast-paced

Responsibilities

• Resolves guest service issues in partnership with Store Director.
• Lead the Sales Team to ensure optimal guest service.
• Perform opening and closing operations.
• Builds strong relationships with team members to align and support execution of business results.
• Promotes self development and models e|n core values.
• Fosters Partner team member relationships to support business initiatives and growth.
• Complies with company personnel policies.
• Assist team to achieve store sales, per cap and purchase with purchase goals.
• Coach team members to achieve purchase with purchase goals and other sales expectations.
• Maximize store sales and ensure accurate cash handling with registers.
• Perform daily tasks such as cleaning, store recovery, and merchandise placement.
• Maintain Loss Prevention procedures and requirements.
• Demonstrate e|n Cares and provide optimal guest service.

Job description

Event Network, Inc. in Kapolei, HI is seeking a Sales Lead to assist the Store Director and Assistant Store Director in guiding the team toward optimal guest service.

The role includes handling higher level transactions and cash balancing, and it is described as an entry level supervisor position. Key duties include leading the sales team, ensuring accurate cash handling, daily store tasks, and adherence to policies while promoting customer satisfaction and team development in a fast-paced