Retail Sales Lead — Guest Experience Champion

Event Network, Inc.; Washington (District of Columbia); On-site; USD 24,796 - 28,929; Full time

Job summary

Event Network, Inc. in Washington, DC is seeking a Sales Lead to support the Store Director and lead the team in delivering exceptional guest service. The role involves cash handling, opening/closing operations, and driving sales per location goals.

As an entry-level supervisory position, you will develop leadership skills, foster team collaboration, and uphold company standards while contributing to a dynamic retail environment.

Responsibilities

• Holds self accountable to all e|n standards of performance and behavior.
• Resolves guest service issues in partnership with Store Director.
• Leads the Sales Team to ensure optimal guest service.
• Performs all opening and closing operations.
• Builds strong relationships with team members to align and support execution of business results.
• Actively pursues opportunities to promote self development.
• Creates a learning environment by modeling e|n core values.
• Fosters Partner team member relationships to support business initiatives and growth.
• Complies with company personnel policies.
• Assists team to achieve store sales, per cap and purchase goals.
• Maintains accurate cash handling with registers and ensures transactions are complete and accurate.
• Works assigned schedule.
• Completes product, operations and merchandise presentation training.
• Executes visual presentation directives as communicated by Store Director and SSC initiatives.
• Participates in e|n initiatives and ensures sustainability.
• Responds promptly to all communications.
• Performs daily tasks such as cleaning, store recovery, and merchandise placement.
• Maintains Loss Prevention procedures and requirements.

Job description

Event Network, Inc. in Washington, DC is seeking a Sales Lead to support the Store Director and lead the team in delivering exceptional guest service. The role involves cash handling, opening/closing operations, and driving sales per location goals.

As an entry-level supervisory position, you will develop leadership skills, foster team collaboration, and uphold company standards while contributing to a dynamic retail environment.