Sales & Guest Experience Coordinator

WonderWorks; Myrtle Beach (SC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Monthly bonuses

Free tickets to WonderWorks and local抵

Team events

Fun work environment

Discounted local attractions tickets

Job summary

WonderWorks Myrtle Beach is seeking a Sales Coordinator to handle group bookings, support marketing initiatives, and ensure seamless guest interactions. You will coordinate between sales and operations on‑site during arrival, lunch, and departure, while maintaining contact databases and distributing sales literature.

The role emphasizes excellent customer service, effective communication, and the ability to work independently with strong time management.

Qualifications

• Excellent customer service skills.
• Ability to comprehend written and verbal communication.
• Time management & multi‑tasking skills and ability to work independently and efficiently.
• Ability to anticipate guest needs.
• Ability to work any shift including nights, weekends, holidays, and weather conditions.
• Valid driver’s license and clean driving record.
• Proven Microsoft Office Suite skills (Excel, Outlook, Word, etc.).
• Cold‑calling experience preferred.
• CRM experience preferred.
• High school diploma or equivalent preferred.
• Previous themed entertainment and sales experience is preferred.
• Prolonged periods of standing, sitting, and walking throughout the work area.
• Ability to lift and/or move up to 25 pounds.

Responsibilities

• Provides support for the sales management team including the development of and follow‑up on new sales contracts, group bookings, host arrivals, etc.
• Act as liaison between sales and operations teams on‑site during arrival, lunch, and departure.
• Assists in executing sales and marketing strategies and objectives for identified niche markets.
• Answers telephone calls and emails while providing information to interested callers.
• Maintains sales and marketing databases including inventories of contact names and information and customer/prospect files.
• Coordinates various sales and marketing fulfillment duties including direct mail, packages, letters, catalogs, and other sales literature.
• Completes route visits for niche markets and attends off‑site events in company vehicle promoting marketing programs, events through word of mouth and collateral materials.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Time management

Independent work

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

CRM software

Excel

Job description

WonderWorks Myrtle Beach is seeking a Sales Coordinator to handle group bookings, support marketing initiatives, and ensure seamless guest interactions. You will coordinate between sales and operations on‑site during arrival, lunch, and departure, while maintaining contact databases and distributing sales literature.

The role emphasizes excellent customer service, effective communication, and the ability to work independently with strong time management.