Sales & Guest Experience Associate

UPMA Group - European Wax Center; Austin (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

40% off all products

Free waxing

Paid training

Referral cash bonuses

Job summary

UPMA Group - European Wax Center in Austin, Texas, is seeking a sales-oriented individual for a high-performance role. You'll be the first face guests see, responsible for driving sales and ensuring a welcoming atmosphere. The position offers a base pay of $16/hour with potential for uncapped commissions and bonuses, along with benefits such as medical, dental, and vision. Join a dynamic team and enjoy unique perks like free waxing and product discounts.

Qualifications

• Strong background in sales and customer service.
• Desire for a career rather than just a job.
• Willingness to learn and grow.

Responsibilities

• Own the Sales Cycle: Educate guests and sell Wax Passes.
• Create a welcoming experience for guests.
• Work in a fast-paced environment to achieve targets.

Skills

Sales expertise

Customer service

Interpersonal skills

Competitive mindset

Job description

About European Wax Center

European Wax Center® is a leading beauty lifestyle brand founded in 2004 that offers guests a full suite of waxing services and a proprietary line of beauty products across more than 1,000 centers in the U.S. Our vision is “Revealing Beautiful Skin®.”

About UPMA Group

UPMA Group is a long‑time franchise partner of European Wax Center. We believe that every guest deserves to walk in and strut out. Beyond the guest experience, we are committed to our associates, offering everyone the opportunity to thrive, build wealth, and grow. We’re more than just a job – we’re a career path.

The Role: Not Just a Desk Job

This is a high‑performance sales role. You are the first face our guests see and your primary mission is to drive the business through authentic communication and consistent sales results. We are looking for outgoing, confident, and sales‑minded people who love the hustle and want to get paid for their performance.

What You’ll Do

• Own the Sales Cycle: Educate guests on our proprietary products and sell Wax Passes to ensure they stay on their beauty routine.
• Create the Experience: Be the “Director of First Impressions,” ensuring every guest feels welcomed, valued, and hyped for their service.
• Master the Hustle: Work in a fast‑paced environment where hitting targets is the goal and celebrating wins is the culture.

Scheduling & Availability

• Dynamic Scheduling: This role requires a high degree of flexibility. You will lead a variety of shifts throughout the week (mornings and evenings) and will be required to work at least one full weekend day (Saturday or Sunday) every week to support our busiest times.

Why You’re Awesome

• Proven track record of exceeding sales targets and a results‑driven attitude.
• Enjoy a competitive environment and are not afraid to “ask for the sale.”
• Unique personal brand and excellent interpersonal skills.
• Excited about joining a team and growing with them.

What You Get

• Competitive Pay: Guaranteed starting base of $16/hour plus uncapped commission and bonuses. Top earners achieve thousands in monthly bonuses.
• Performance‑Based Growth: Pay increase opportunities twice a year based on performance, not just tenure.
• Benefits: Access to medical, dental, vision, and more.
• Perks: 40% off all products and free waxing.
• Support: Paid training, associate referral cash bonuses, and an inspiring management team dedicated to your success.

Qualifications

Strong background in sales and customer service, desire for a career rather than just a job, and a willingness to learn and grow.

European Wax Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.