Sales-Focused Cashier & Customer Experience Associate

JCPenney; Bluefield (WV); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision benefits

Term life insurance

Paid vacation/holidays

401(k) with Company match

Associate discount

Job summary

JCPenney is seeking a Cashier to deliver exceptional customer service and drive the sales experience. You will manage checkout processes, assist with omnichannel and inventory tasks, and uphold safety and shrinkage standards.

The role emphasizes friendly customer interactions, accurate transactions, and collaboration with team members to ensure a smooth shopping experience for all guests.

Qualifications

• Greet and assist customers while delivering excellent service.
• Process checkout, returns and re-ticketing accurately.
• Support omnichannel efforts, recovery and inventory tasks.
• Adhere to shrink, safety and performance standards.

Responsibilities

• Customer Service & Sales: greet customers and drive sales.
• Checkout Standards: handle transactions and returns; maintain signing and merchandising standards.
• General Operations: assist with omnichannel tasks, recovery, and inventory processes.
• Performance Standards: meet company standards for service, productivity and attendance.

Skills

Customer service

Cashier

Point of Sale

Inventory

Omnichannel

Tools

POS System

Job description

JCPenney is seeking a Cashier to deliver exceptional customer service and drive the sales experience. You will manage checkout processes, assist with omnichannel and inventory tasks, and uphold safety and shrinkage standards.

The role emphasizes friendly customer interactions, accurate transactions, and collaboration with team members to ensure a smooth shopping experience for all guests.