Sales Floor Supervisor

DES Distributors Inc; Hayward (WI); On-site; USD 28,000 - 33,000; Full time

Job summary

L&M Supply in Wisconsin is seeking a Sales Floor Supervisor with strong supervisory background to support the Store Manager in daily operations and staff leadership.

You will focus on customer service excellence, staff coaching, and adherence to store policies, with a flexible full-time schedule and weekend rotation. Starting hourly pay ranges from $20 to $24, depending on experience and location.

Qualifications

• Minimum 2 years of supervisory experience.
• Experience guiding staff and customers with professionalism.
• Ability to coach, perform reviews, and manage day-to-day tasks.

Responsibilities

• Support Store Manager in staff management and daily operations.
• Oversee customer service quality and resolve issues.
• Assign tasks and monitor staff performance.
• Ensure policies and procedures are followed.

Skills

Customer-Focus

Accountability

Collaborative

Honesty/Integrity

Decision-Making Abilities

Reliability

Job description

Sales Floor Supervisor

Our Perfect Match:

We are looking for someone with 2 years of related supervisory experience.

Job Type: Full-Time Hours

Schedule: Flexible Work Schedule, Varied Shift Times, Every Other Weekend Rotation

Targeted Pay Range: $20-24 per hour.

(Starting rate of pay varies based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.)

What you'll do in this role:

Our Sales Floor Supervisor is a member of our Store Management Team and will be supporting the Store Manager in the management of the store staff and daily operations. You must have previous experience in a supervisory role as you will be helping guide staff & customers and will need a higher level of professionalism. Additional role responsibilities include ensuring customer service is a priority, overseeing employee tasks & work assignments, resolving customer issues/concern, ensuring policies & procedures, addressing employee issues, coaching, performance reviews, and other day to day tasks.

Teammate Traits:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are some traits we look for:

• Customer-Focus
• Ensures Accountability
• Collaborative
• Honesty/Integrity
• Decision-Quality/Decision-Making Abilities
• Reliability

Advantages for Full-Time Employees:

Our Full-Time employees are offered an extensive benefit package including:

• Health & Dental Insurance Packages
• 401(k) plan, with a generous employer match of 10%
• Life & Disability Insurance
• Paid Time Off - the longer you're with us, the more you get!
• 10% Employee Discount
• Wellness Program
• And much more!

At L&M, everyone plays a critical role in creating exceptional, modern-day retail experiences that are firmly rooted in our past. Our unique product line requires knowledgeable and friendly employees to ensure complete customer satisfaction. As we grow, we are committed to remain a small company at heart by treating people according to the Golden Rule. We always want our customers to leave with a smiling face and our staff to love coming to work for us.

To learn more about L&M Supply, please visit our employment page by clicking HERE