Sales Floor Associate - P/T(Aston)

Goodwill of Delaware and Delaware County, PA; Aston Township (PA); On-site; USD 15,000 - 19,000; Full time

Job summary

Goodwill of Delaware and Delaware County, PA is seeking a Sales Floor Associate to participate in store activities and maintain a professional demeanor to ensure customer satisfaction. The role also emphasizes security of assets and adherence to merchandising standards on the sales floor.

The position requires a high school diploma or GED (preferred) and 1-3 months of related experience or training. Candidates should be prepared to work varied hours to meet store needs.

Qualifications

• High school diploma or GED preferred.
• 1-3 months of related experience and/or training or equivalent combination of education and experience.

Responsibilities

• Follow safety policies to ensure maximum safety, security, and protection of customers and company assets.
• Display and stock merchandise in its proper department and in accordance with merchandising procedures; perform housekeeping duties as needed.
• Assist with production/fulfillment functions as needed.
• Follow company policies per Employee Handbook and SOPs applicable to the job position.
• Ensure maximum customer satisfaction by working with customers, community groups, co-workers, and management to support the company mission.
• Be available to work varied hours/days as business dictates.

Skills

Customer service

Teamwork

Education

High school diploma or GED

Job description

POSITION PURPOSE

The Sales Floor Associate participates in all sales floor store activities and maintains a professional manner to ensure maximum customer satisfaction and confidence. Provides maximum security and protection of company assets.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Follow safety policies and procedures ensuring maximum safety, security, and protection of all customers and company assets.
2. Ensure all merchandise is displayed / stocked in its proper department and in accordance with merchandising procedures. Perform necessary housekeeping duties, including, but not limited to, cleaning and recovery of sales floor, dressing rooms and production/processing areas, sweeping, mopping, dusting, and vacuuming as needed, maintaining order in all departments, including clothing, domestics, shoes/accessories, wares, books, and furniture.
3. Responsible to assist with the fulfillment of production functions as needed.
4. Follow company policy and procedures according to Goodwill Employee Handbook and SOPs applicable to job position.
5. Ensure maximum customer satisfaction. Work cooperatively with all consumers, community groups, co-workers, and management to promote the achievement of the company mission.
6. Ability to work varied hours/days as business dictates.
7. All other duties that apply.

EDUCATION/EXPERIENCE

High school diploma or GED equivalent preferred, along with a minimum of 1-3 months of related experience and/or training or equivalent combination of education and experience.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to mechanical parts. The noise level in the work environment is usually moderate. To ensure safe working conditions, personal protection equipment (PPE) required for this position includes: hand protection; eye protection when handling material.